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Job overview
An exciting opportunity has arisen to join our Administration Team at GMMH within AFS Riverside Centre in a role of Ward Administrator based in a fast paced medium and low secure mental health facility.
Your duties will include supporting patients and their relatives on the Ward as well as providing a comprehensive administrative support to the multidisciplinary team of doctors, nurses, support workers and other professionals involved in patient care.
The Riverside Centre is a medium secure inpatient unit providing support to both male and female patients. We welcome applications from people with admin experience who are comfortable working in a fast paced, varied work environment.
You will be based on a ward and have a close working relationship with the Ward Manager, Ward Staff and other Ward Administrators to ensure the smooth running of the ward. There is a large element of dealing with patient and activity monies within this role and therefore we would welcome applicants with some experience of handling money.
Full training will be provided for all successful applicants.
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
Main duties of the job
The post holder will provide an efficient and professional service ensuring quality service to all users, their families and professionals contacting the Ward. The post holder will also be required to cover other wards within AFS Riverside and its peripheral ward areas, to provide support during absence of other administrators.
The ideal candidate will have a flexible approach in providing administration support to the multi-disciplinary teams. There will be client and carer telephone contact and also, face-to-face contact on daily basis therefore, good communication skills are essential.
Detailed job description and main responsibilities
See attached detailed job description and person specification
Staff benefits
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person specification
Knowledge
Essential
- Knowledge of equal opportunities legislation
- An awareness of policies & procedures in relation to confidentiality, information sharing, and safeguarding
Experience
Essential
- Experience of carrying out administrative duties to complete a piece of work in a methodical, efficient and timely manner to meet a set deadline
- Experience of summarising and note taking in order to capture the main points of a discussion/informal meeting
- Experience of working as part of a team in order to achieve a shared vision/goal
- Experience of maintaining quality standards in ones work
Other Requirements
Essential
- Prepared to work flexibly to meet the needs of the service
Skills & Abilities
Essential
- Ability to use Word (and at least one other Microsoft Office Software Package e.g. Microsoft Excel, PowerPoint, and Access)
- Ability to use one’s own initiative and prioritise workload
- Good organisational skills in order to maintain efficiency
- Effective and coherent oral and written communication skills
EDUCATION/QUALIFICATIONS
Essential
- NVQ level 2 (or equivalent) or demonstratable admin experience
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Applying for this NHS job
This advert is for Ward Administrator with Greater Manchester Mental Health NHS Foundation Trust in Manchester, North West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 16 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (31 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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