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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
4 listedRequirements the employer expects applicants to meet.
- Knowledge
Knowledge of equal opportunities legislation An awareness of policies & procedures in relation to confidentiality, information sharing, and child protection
- experince
Experience of dealing with a range of people over the phone and face to face Experience of carrying out administrative duties to complete a piece of work in a methodical, efficient and timely manner to meet a set deadlines Experience of summarising and note taking in order to capture the main points of a discussion/informal/formal meetings Experience of working as part of a team in order to achieve a shared vision/goal Experience of maintaining quality standards in ones work
- Qualifications
Educated to NVQ Level 2 (including Maths and English) or relevant experience Recognised competency based level 2) qualification in a relevant subject (e.g. RSA, NVQ, B-TEC QCF, Apprenticeship), or equivalent demonstrable experience
- Skills and abilities
Ability to use word processing and Microsoft Office Software Package e.g. Microsoft Excel, PowerPoint, and Access. Ability to use ones own initiative, work autonomously and prioritise workload Good organisational skills in order to maintain efficiency Motivated to work towards creating a safe, open & trusting environment Commitment to one’s own professional development Effective and coherent oral and written communication skills
Desirable
3 listedAdditional qualities the employer would prefer.
- experince
Experience of working in the NHS particularly in a Mental Health setting Experience of using an EPR system Experience of audio typing
- Qualifications
ECDL or equivalent IT qualification or experience
- Skills and abilities
Able to take meeting minutes
Job overview
The post holder will be required to provide a confidential secretarial and administrative service to the Salford Neighbourhood Mental Health Team.
The post holder is also responsible for managing referrals that come into the team, sending out appointment letters and mailshots, dealing with all telephone calls that come into the service and ensuring they get passed on in a timely manner.
The post holder will also be responsible for the requisitioning of stationery, maintenance of meeting rooms and non-stock requisitioning.
The Team Administrator will have an overview of the patient pathway with responsibility for ensuring referrals, reviews and appointments are processed and conducted within the required timeframes.
The post holder is responsible for the provision of a booking appointment service Outpatients using the electronic patient record system. This will involve formal liaison with Service users and clinicians to ensure that patients are seen within appropriate timeframes.
The post holder will ensure an efficient administrative service for the team including minute taking, and other general administrative duties.
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
Main duties of the job
To directly negotiate appointment slots with clinicians in order that service users can take place within stated target times and standards according to the NHS Plan.
Typing of all clinical correspondence.
Coordinating and directing service user contact via telephone call, email, or letter.
Greeting service users, carers and other visitors when required. Ensure an effective and efficient booking service is provided with service user negotiation in accordance with the targets stated in the NHS Plan.
Direct making of appointments according to booking and waiting time policies.
The taking and typing of minutes for all team meetings and ad hoc meetings on request.
Detailed job description and main responsibilities
See attached detailed job description and person specification.
Staff Benefits
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Team Administrator with Greater Manchester Mental Health NHS Foundation Trust in Manchester, England. It is listed as a Band 3 Team administrator role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 30 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (16 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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