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Job requirements
Essential
16 listedRequirements the employer expects applicants to meet.
- Experience
Previous experience of working in a busy environment
- Experience
Previous experience in an admin role
- Knowledge and Skills
Basic computer literacy (Word, Excel, PowerPoint)
- Knowledge and Skills
Good organisational and administration skills
- Knowledge and Skills
Good customer care skills
- Knowledge and Skills
Effective communication skills
- Knowledge and Skills
Basic understanding of practical Data Protection issues
- Knowledge and Skills
Knowledge of child and adult protection issues
- Qualifications and Training
Good standard of education NVQ 2 plus additional experience equating to NVQ 3 as outlined below
- Qualifications and Training
GCSE English Language or equivalent
- Qualifications and Training
Clear handwriting and spelling
- Qualifications and Training
Numerate
- Personal Qualities and Skills
Able to work well within a team
- Personal Qualities and Skills
Able to work to tight deadlines and within available resources
- Personal Qualities and Skills
Able to work outside normal working hours on occasion if necessary to meet the needs of the department
- Personal Qualities and Skills
Able to work on any hospital site
Desirable
8 listedAdditional qualities the employer would prefer.
- Experience
Previous experience of working in a busy environment in a healthcare setting
- Experience
Experience on the patient system and Electronic Discharge Summaries System
- Experience
Previous experience of minute taking
- Knowledge and Skills
Ability to prioritise a busy workload
- Qualifications and Training
NVQ Business Administration – Level II or equivalent
- Qualifications and Training
RSA II
- Qualifications and Training
Certificate in Office
- Qualifications and Training
Cerner/iCare Trained
Job overview
Don't miss this exciting opportunity to join our Speech & Language Therapy team at University Hospital Lewisham! We are proud to be part of Lewisham & Greenwich NHS Trust and to serve a diverse and multicultural local community. Our Speech & Language Therapy teams are friendly, supportive and inclusive, with a strong commitment to delivering high-quality, patient-centred services.
We are looking for an enthusiastic and organised Speech & Language Therapy Administrator to provide administrative support to our highly regarded Voice Service and wider Speech & Language Therapy Department. This is an excellent opportunity for someone who enjoys working in a busy healthcare environment and takes pride in delivering an efficient, responsive and compassionate service to patients and colleagues.
Our voice service is nationally recognised and includes the largest consultant-led voice clinic in the country. The successful candidate will play a vital role in supporting the smooth running of this specialist service, working closely with the Clinical Lead Voice Therapist, Speech & Language Therapists, ENT colleagues and administrative teams across the Trust. As part of a large and innovative department, you will be supported to develop your skills and contribute to the ongoing delivery of excellent patient care.
Main duties of the job
We are seeking a motivated and professional administrator to provide comprehensive administrative support to the Speech & Language Therapy Department, with a particular focus on the outpatient Voice Service.
You will be a key point of contact for patients, carers and healthcare professionals, managing enquiries and delivering excellent customer service. The role includes booking appointments, processing referrals, maintaining patient records and supporting the administration of specialist voice clinics.
Working closely with the Voice Therapy Team and wider multidisciplinary colleagues, you will help ensure the efficient delivery of a high-quality service. You will also support the Head of Service in data management, maintain departmental systems and undertake a range of administrative duties to support the day-to-day running of the department.
The successful candidate will be organised, adaptable and able to manage a varied workload while maintaining accuracy and confidentiality.
Detailed job description and main responsibilities
Job Summary:
To provide administrative support to the Speech & Language Therapy (SALT) Department in particular the outpatient voice service at University Hospital Lewisham.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Speech & Language Therapy Administrator with Lewisham and Greenwich NHS Trust in London, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 23 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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