Senior Information Governance Officer

Job overview

The postholder will manage day-to-day Information Governance (IG) compliance enquiries relating to Information Asset Management and Data Security and Protection Toolkit (DSPT) compliance. They will support and coordinate external assessment submissions, including DSPT, internal and external audits, CQC evidence requests, and compliance reporting. The role will coordinate information asset register activities, including data flow mapping, procurement due diligence, reviews, assurance processes, and reporting. Responsibilities include undertaking compliance spot checks, managing the IG compliance platform for information assets, supporting the development of information asset management practices, and monitoring progress against compliance targets.

The postholder will work closely with Information Security colleagues on compliance matters, support related workflows, and maintain IG action trackers to ensure timely delivery of work. They will monitor IG training compliance, provide advice on data protection, confidentiality, information rights, and information security requirements, and deliver training where required. Additional duties include undertaking governance walkabouts, supporting the departmental risk register, arranging meetings, preparing agendas and minutes, tracking actions, providing administrative support to the IG team, supervising the IG Apprentice, and deputising for the IG Manager when required.

Please note, there will be a test incorporated into the interview process. Details will follow if/when you are invited.

Main duties of the job

Detailed job description and main responsibilities

The Senior Information Governance Officer will support the Trust’s Information Governance team in the delivery of the Trust’s Information Governance (IG) strategy and operational workflows.

This post will be responsible for managing the day-to-day operational enquiries within the organisation on information asset management and DSPT compliance.

• Support and co-ordinate the delivery of external assessment submissions, including the Data Security and Protection Toolkit, Internal Audit, external audits, and supporting IG information to others’ audits (eg CQC) and progress reporting
• Support and co-ordinate the delivery of information asset register accessions, including data flow mapping, procurement due diligence, reviews and reporting
• To assist in embedding IG compliance across the organisation.
• Undertake spot checks in relation to IG compliance
• Manage the IG compliance platform for information assets
• Support the development of information asset management practice
• Manage IG compliance returns and report on progress towards targets
• Co-ordinate with the IS Team on all IG compliance matters
• Support the IS team with respective workflows
• Manage the IG team action/task trackers and co-ordinate the timely delivery of work.
• To lead on Trust IG training outcome monitoring, provide specialist knowledge, advice and training on compliance elements of data protection, information rights, confidentiality and information security.
• To deliver Data Security Awareness and IG Compliance training sessions to the organisation where required
• Undertake walk about visits in relation to information governance
• Deputise for the IG Manager as and when required.
• Support the management of the IG department’s risk register
• Support the IG secretarial function including arranging meetings, minuting and note taking.
• Support the IG team with any other admin and support as required
• Supervise the IG apprentice.

Education / Qualifications

• First degree or equivalent experience of working in an Information Governance role in the public sector or similar
• Knowledge of the Data Security & Protection Toolkit.
• Knowledge of key legislation especially the Data Protection and Freedom of Information Acts

Experience

• Experience of working in the field of information Governance or similar governance/compliance area.
• Experience of co-ordinating compliance work and evidence
• Experience of supporting meetings and events
• Experience of facilitating audits and follow-up.
• Experience of dealing with complex issues and ability to distil information to identify what is required and seek appropriate responses
• Experience of responding promptly to queries and capturing information into written responses to queries
• Experience in liaising with a range of internal and external stakeholders, and able to build effective working relationships with customers, managers and staff
• Experience in capturing relevant information from complex conversations and distilling in the form of summaries or data capture tools
• Able to work with minimal supervision by using own initiative and prioritising own workload.
• Experience in preparing agendas, report writing and taking minutes
• Excellent written communication skills (eg minutes of meetings, basic web copy, collation of existing guidance)
• Experience of administrating web-based tools such as compliance systems and Data Security and Protection Toolkit

Knowledge

• Understanding of Information Governance related legislation and standards including Confidentiality, the Data Protection legislation, Records Management, Information Sharing, Privacy FOI and wider Information Governance Requirements
• Knowledge of Information Security principles

Skills/abilities

• Ability to work to a demanding work schedule
• Ability to work with a high degree of accuracy and detail
• Ability to undertake thematic analysis of risks, incidents and other compliance elements
• Good organisational skills and ability to prioritise between competing demands.
• Good numerical skills and ability to analyse complex issues.
• Good all round IT skills including email, internet, word processing, spreadsheet, presentation and database software.
• High level of drive and determination.
• Sound judgement and attention to detail.
• Able to build effective contacts and networks.
• Ability to work effectively as part of a team.

Personal qualities

• Evidence of commitment to personal development and training.
• Responsive and enthusiastic.
• Practical approach to problem solving.
• Flexible attitude to working.
• Ability to engage and motivate people.
• Ability to work both independently and effectively with a team.
• Ability to work under pressure and to deadlines.
• Ability to manage work and prioritise workload.
• Excellent verbal and written communication skills, with ability to present material on technical subjects in an engaging and easily understood way to all staff.