Project Manager

Job overview

To project manage the successful delivery of service improvement, transformation and operational change projects across Community & Mental Health services. The post holder will work with multi‑disciplinary teams, pathway leads, clinicians, operational managers and external partners to ensure projects are planned, delivered and embedded effectively. The focus of the role is to improve patient pathways, capacity, demand management, service quality and overall patient experience within Community & Mental Health settings.

Main duties of the job

• Support planning, implementation and evaluation of service improvement projects across Community & Mental Health pathways.
• Facilitate pathway redesign work, enabling services to improve flow, access, waiting times and patient experience.
• Create clear and robust project plans, timelines and delivery schedules.
• Develop and deliver stakeholder communication plans to ensure transparency and engagement throughout project lifecycles.
• Lead workshops, MDT sessions and facilitation events to support operational change.
• Develop documentation including project scopes, operational procedures, KPIs and improvement reports.
• Coordinate key project resources, escalating barriers to delivery when required.
• Identify, track and manage project risks and issues.
• Produce highlight reports for senior managers and service leaders.
• Assist teams in implementing new operational processes, policies or models of care.
• Review and map current patient pathways, working with clinicians to identify pressures and improvement opportunities.

Support the embedding of new initiatives into everyday practice through coaching, training and change support.

Detailed job description and main responsibilities

Please see our detailed Project Manager Job Description attached.

Please note, our Vacancy Base is Warrington. Full address details will be shared with shortlisted candidates.