Pharmacy Automation Coordinator

Job overview

The Pharmacy Automation Coordinator will play a key role in the management, maintenance, and optimisation of automated systems within the Great Ormond Street Hospital (GOSH) Pharmacy Department and wards.

This role will oversee the efficient operation of automated dispensing cabinets (ADCs), robotic dispensing systems, and the Aerocom pneumatic tube system, ensuring seamless medication storage, dispensing, and distribution across the hospital.

Working closely with Pharmacy, IT, and clinical teams, you will support system improvements, training, troubleshooting, and compliance with regulatory standards to enhance patient safety and operational efficiency.

The role involves investigating automation incidents, ensuring robust governance, accurate supply of medicines and continuous improvement. Whilst maintaining high professional standards in line with legal, professional, and organisational requirements.

As a line manager you will lead, supervise and support a team of Pharmacy Technicians, Assistants and Porters within distribution, taking responsibility for recruitment, induction, appraisals, rota planning and managing performance and attendance to deliver a high quality, patient focused service.

Main duties of the job

• Maintain distribution SOPs, specifically those associated with automation. Ensuring the SOPs and policies align with Trust objectives, national guidance, and regulatory standards.
• Create and manage distribution staff rotas and keep HealthRoster records up to date (leave, sickness, etc.).
• Coordinate day-to-day distribution workflow with the Pharmacy Procurement, Homecare and Distribution Lead Technician and Procurement and Distribution Senior Technician.
• Provide professional leadership, and training on automation to the wider pharmacy team.
• Use effective communication to allocate tasks, resolve queries and influence to support a safe, efficient team environment.
• Ensure continuous service development and optimisation of intelligent storage systems within the Trust, through completion of audits and review of governance
• Be the main link between Pharmacy, ICT and suppliers for the role out of new automation devices and software.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.