Operational Lead

Job overview

We are looking for an experienced and compassionate operational leader to join our Children's and Young People's Directorate. This is a varied Band 7 role with day-to-day operational responsibility for a diverse portfolio spanning community children's learning disability, the Children's Intensive Support Team, children's respite services and the School-Aged Immunisation Service.

Working in partnership with clinical leads, you will provide visible, supportive leadership and create the conditions in which teams can deliver safe, effective and responsive care. You will balance operational expertise with a strong improvement focus - using data, feedback and professional insight to manage demand, capacity, quality, workforce and performance across services with different delivery models and priorities.

The post offers an excellent opportunity for a skilled leader who enjoys working across professional and organisational boundaries, can bring clarity to complexity and is motivated by improving outcomes and experience for children, young people and their families.

Main duties of the job

• Provide day-to-day operational leadership and management across the allocated portfolio, working closely with clinical and administrative leads.
• Ensure services are safe, effective, well organised and delivered in line with service specifications, contractual requirements, quality standards and agreed activity levels.
• Monitor performance, demand, capacity, workforce, finance, quality and patient experience; identify variance early and coordinate appropriate action.
• Line manage, motivate, coach and develop staff, supporting effective appraisal, supervision, wellbeing, attendance, capability and conduct processes.
• Lead and support service improvement, pathway redesign and transformation, translating plans and policies into sustainable operational practice.

Detailed job description and main responsibilities

• Maintain robust governance and risk management arrangements, including oversight of incidents, complaints, audits, health and safety, information quality and corrective action plans.
• Manage delegated budgets and resources effectively, identifying opportunities for improved productivity and value while maintaining quality and safety.
• Build effective relationships with children, young people, families, Trust colleagues, commissioners, local authorities, education partners and voluntary and independent sector organisations.
• Contribute as a key member of the CYP Operational Management Team and provide cover or deputise for operational colleagues when required.

Please see attached Job Description and person specification for more details about the role.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.