Labour Ward Triage Manager

Job overview

We are seeking an experienced, motivated, and dynamic midwife to lead our Labour Ward Triage service. This is an exciting opportunity for an individual who is passionate about delivering safe, effective, and timely maternity care within a fast-paced clinical environment.

The post holder will demonstrate expert clinical knowledge and leadership within maternity triage services, supporting the implementation and delivery of the National Maternity Triage Specification. The role will be responsible for assisting with the education and training of all qualified maternity staff in the Birmingham Symptom Specific Obstetric Triage System (BSOTS) pathway, ensuring a consistent and standardised approach to maternity triage across the unit.

The BSOTS framework will be utilised as the primary maternity safety tool to support the timely clinical assessment, prioritisation, and management of pregnant women attending the triage department. This evidence-based approach provides an intuitive and structured method of clinical risk assessment, promoting patient safety, improving patient flow, and ensuring women receive care according to clinical urgency. The triage process will also provide an opportunity to appropriately assess, risk stratify, and signpost suitable women to the Midwifery-Led Birth Centre, supporting informed choice and the effective utilisation of maternity services.

Main duties of the job

• Provide operational and professional leadership for the Labour Ward Triage department ensuring cover for the delivery of safe, high-quality, woman-centred care 24 hours a day. They will be responsible for the day-to-day management of services, supporting staff to deliver evidence-based midwifery-led care and promoting positive outcomes and experiences for women, babies and families.
• The postholder will be expected to maintain clinical expertise, undertaking Band 7 duties in line with the needs of the service and be required to work clinical as required.
• Be accountable for their own actions in accordance with the Code of Professional Conduct. They will contribute to corporate objectives, and performance targets, acting within local, Trust and statutory guidelines and policies at all times.
• Highly developed communication skills enabling maintenance of high quality service and ensuring timely management and resolution of unexpected events and situations. Undertake bleep-holder and on call responsibilities for the maternity unit on a regular basis.
• A knowledgeable leader and resource for staff, advising on national, local and Trust policy and procedures/guidelines, ensuring that clinical governance is embedded in practice. Will support staff and users in service and policy development within a defined area/specialty.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP

Detailed job description and main responsibilities

• Responsible for interdepartmental/organisational activities including HR; budget management; complaints.
• Responsible for education and development of staff and service in an identified area through appraisal and business planning cycles.
• Utilise and ensure others utilise information and IT systems to secure accurate and timely patient, workforce and resource data available.
• Regularly manage expected and unexpected clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need.
• Support patients, carers and others during difficult situations arising in the clinical area, e.g. imparting bad news or following an unexpected event.
• Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.
• Ensure an effective learning environment for both students and qualified staff.
• Promote positive interpersonal relationships and be confident in challenging poor clinical practice or poor attitude.
• To participate in clinical incident reporting, investigation and clinical audit.
• Responsible for interdepartmental/ organisational activities including sickness and absence management, completing appraisals and answering complaints in accordance with expected target times.
• To participate in the on-call rota within the unit to maintain safe staffing.

For further details please see the attached job description.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.