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Job overview
If you enjoy a challenge, able to multi-task and are a highly motivated and proactive individual, then this post could be for you.
You will be required to ensure that invoices are raised in a timely manner, have the ability to pay attention to detail and collate information from various sources in order to ensure that all private income is captured. You will have an integral role with the administration team and you will be expected to provide a comprehensive and effective administration service to support the smooth running of the business office.
You will need the ability to be able to communicate effectively with patients both in person and over the telephone as well as Consultants, their secretaries, colleagues and other departments within Imperial College Healthcare NHS Trust as well as outside agencies. This post requires someone that has excellent customer care, interpersonal skills and a professional and courteous telephone manner. You will require excellent time management skills, able to prioritise and manage your workload effectively, and remain calm whilst working under pressure. You may also be required to have difficult conversations around finance issues and therefore experience of working in a healthcare setting or similar environment would be an advantage.
Main duties of the job
- You will need the ability to be able to communicate effectively with patients both in person and over the telephone as well as Consultants, their secretaries, colleagues and other departments within Imperial College Healthcare NHS Trust as well as outside agencies.
- This post requires someone that has excellent customer care, interpersonal skills and a professional and courteous telephone manner.
- You will require excellent time management skills, able to prioritise and manage your workload effectively, and remain calm whilst working under pressure.
- You may also be required to have difficult conversations around finance issues and therefore experience of working in a healthcare setting or similar environment would be an advantage.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person specification
Experience
Essential
- Experience within a similar setting
- Working as part of a team and working/liaising with the general public
Desirable
- Good working understanding of medical terminology
Education/ Qualifications
Essential
- Educated to GCSE grade ‘C’ standard or equivalent in Maths and English1
Skills/Knowledge/ Abilities
Essential
- Customer and client focussed
- Knowledge of CCSD coding system or medical knowledge
Desirable
- Knowledge of Compucare and Cerner
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Applying for this NHS job
This advert is for Billing clerk with Imperial College Healthcare NHS Trust in St Mary's Hospital. It is listed as a Band 3 Administrative and IT role. The advertised salary is £31,554 - £33,270 pa inclusive. The contract type is Permanent. The application deadline is 21 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (14 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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