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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
8 listedRequirements the employer expects applicants to meet.
- Skills
Excellent organisational skills
- Skills
Good communication skills
- Skills
Excellent Customer Care Skills
- Knowledge
Understanding of issues around confidentiality
- Experience
Experience of dealing with confidential matters
- Experience
Experience of working in a busy office
- Qualifications
Computer / Typing Skills RSA2/ equivalent
- Qualifications
Educated to GCSE standard/equivalent
Desirable
1 listedAdditional qualities the employer would prefer.
- Skills
Ability to use Word / Excel
Job overview
An exciting opportunity has arisen for a motivated and enthusiastic individual to join the administration team within the Rheumatology service at Aintree Hospital, Liverpool.
This is a part-time, fixed term position.
The successful candidate must be able to undertake all administrative duties, with the minimum of supervision, although full training and support will be provided.
Main duties of the job
To provide a comprehensive admin support to the Clinical Nurse Specialist (CNS) team within Rheumatology, including coordination of the Rheumatology Nurse Advice line each morning. Other duties include booking patient appointments, liaising with Clinic Utilisation Clerk for population of clinics as advised by CNS team colleagues.
You must be able to organise your own workload and coordinate activities with the other team members to ensure that an efficient service is provided.
It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times.
Detailed job description and main responsibilities
- Coordination and daily monitoring of Nurse Advice Line for rheumatology patients, including triage to appropriate colleagues. This includes dealing with patient queries in a professional and courteous manner, ensuring information is shared with relevant clinical staff as required.
- Booking of patients to allocated CNS clinics, using Trust systems in accordance with policy.
- Transcription, edit and issue of clinic reports following Trust guidelines.
- Clinic utilisation in liaison with CNS and Clinic Utilisation Clerk, including management of clinic cancellations for leave/sickness absence, including notification to appropriate personnel in accordance with Trust policy.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Admin Support Officer with Liverpool University Hospitals NHS Foundation Trust in Liverpool, England. It is listed as a Band 2 Administrator role. The advertised salary is £25,272 Pro rata. The contract type is Fixed term: 9 months (Maternity Cover; 0.8WTE). The application deadline is 01 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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