
Job requirements
Essential
25 listedRequirements the employer expects applicants to meet.
- Qualifications
NVQ level 4 in Business Administration or equivalent qualification or level of knowledge.
- Other Requirements
Be able to attend meetings, deliver training region wide independent of public transport, inside and outside of regular office hours, when required
- Other Requirements
Positive/Assertive
- Other Requirements
Well Organised
- Other Requirements
Approachable
- Other Requirements
Demonstrate initiative
- Other Requirements
Ability to work under pressure
- Other Requirements
Polite and tactful
- Skills and Aptitudes
Demonstrate excellent organisational skills
- Skills and Aptitudes
Understanding of relational databases and/or principles of dataflows across multiple systems
- Skills and Aptitudes
Able to prioritise workload effectively and work to tight deadlines.
- Skills and Aptitudes
Able to build and maintain effective relationships and work across a wide range of contacts
- Skills and Aptitudes
IT literate – MS Office package
- Skills and Aptitudes
Demonstrate good attention to detail
- Skills and Aptitudes
Ability to provide and receive complex information.
- Skills and Aptitudes
Excellent interpersonal skills including the ability to build working relationships with internal and external colleagues
- Skills and Aptitudes
Analytical and problem solving skills
- Skills and Aptitudes
Excellent proven customer service skills
- Skills and Aptitudes
Good level of numeracy and literacy.
- Skills and Aptitudes
Ability to work without close supervision and use own initiative
- Skills and Aptitudes
Ability to work to flexibly and to deadlines whilst under pressure, balancing conflicting workloads.
- Skills and Aptitudes
Work methodically with accuracy ensuring attention to detail
- Knowledge and Experience
Experience of delivering presentations/training to an audience of varying understanding
- Knowledge and Experience
Good working knowledge of MS Office Suite.
- Knowledge and Experience
Current issues facing the NHS and the importance of quality data
Desirable
5 listedAdditional qualities the employer would prefer.
- Qualifications
IT/informatics qualification
- Knowledge and Experience
Previous NHS IT/Informatics experience
- Knowledge and Experience
Electronic Staff Record (ESR) System maintenance
- Knowledge and Experience
Experience of payroll related systems
- Knowledge and Experience
Experience of devising course material
Job overview
Band 4 Workforce Systems Administrator (ESR), Permanent, 37.5 hours per week
Our HR/People Services Directorate has an exciting opportunity to work within the Workforce Systems team, to be at the forefront of system development, engagement and data management.
The HR/People Services directorate provides advice and transactional services to employees and managers across the organisation. If you would like to work in a customer friendly, quality focused service; within a collaborative and supportive team, this may be the job for you!
Opportunities for home working (up to 50% of hours) are available with this role, in line with our great flexible working policy. Excellent benefits include generous pension, excellent holiday allowance and personal development.
Main duties of the job
We are looking for an enthusiastic database administrator to support our customers and implement new functionalities and solutions who share our Trust values of kindness, respect, collaboration and ambition. This role will involve service development, face-to-face training, reporting/analytics, systems administration, project management and much more. This is a great opportunity to develop transferable skills, whilst supporting our front line services, and working collaboratively with stakeholders across the organisation to provide an efficient and effective service. Our team is friendly, supportive and receives great feedback from our customers.
The role requires use of web based systems, including ESR (Electronic Staff Record), timesheets and expenses solutions, and Microsoft Office applications. Full training on our systems will be provided to the successful candidate.
Previous applicants need not apply.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
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Applying for this NHS job
This advert is for Workforce Systems Administrator (HR/People Services) with North Cumbria Integrated Care NHS Foundation Trust in Carlisle, England. It is listed as a Band 4 Administrator role. The advertised salary is £28,392 - £31,157 Per annum. The contract type is Permanent: from commencement in post. The application deadline is 22 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (08 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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