Ward Manager

Job overview

The Band 7 Unit Manager for the Acute Medical Unit (AMU) is responsible for providing visible clinical and operational leadership to ensure the delivery of safe, effective, high-quality patient care within a fast-paced acute medical environment. The post holder will lead the nursing and multidisciplinary team, ensuring that care is delivered in line with professional standards, Health Board policies, nurse staffing requirements, and national quality and safety standards.

The Unit Manager will have overall responsibility for the day-to-day management of AMU, supporting patient flow, workforce planning, quality improvement, governance, and service development. Working closely with the Lead Nurse, Directorate Manager, Acute Medicine Consultants, Site Management Team, and wider multidisciplinary teams, the post holder will contribute to the delivery of the Acute Medicine model and support the ongoing transformation of services across Acute Medicine and Same Day Emergency Care (SDEC). AMU is a key component of the Acute Medicine pathway at Princess of Wales Hospital, supporting rapid assessment, treatment, and discharge of acutely unwell medical patients.

Main duties of the job

Clinical Leadership

• Provide professional nursing leadership and act as a role model within the unit.
• Ensure patients receive safe, compassionate, evidence-based care.
• Promote patient-centred care and positive patient experience.
• Maintain oversight of patient safety, quality indicators, and clinical outcomes.

Operational Management

• Lead the daily operational management of AMU, ensuring efficient patient flow and timely admissions, transfers, and discharges.
• Work collaboratively with the Clinical Site Team, Emergency Department, SDEC, and specialty teams to optimise capacity and flow.
• Manage staffing resources effectively, ensuring safe staffing levels and skill mix in accordance with the Nurse Staffing Levels (Wales) Act.

Workforce Management

• Manage recruitment, retention, induction, appraisal, and professional development of staff.
• Support sickness management, attendance monitoring, and staff wellbeing initiatives.
• Ensure compliance with mandatory training and professional registration requirements.

Quality, Governance and Risk

• Lead on clinical governance, audit, risk management, and quality improvement initiatives.
• Investigate incidents, complaints, and concerns, ensuring lessons learned are embedded into practice.
• Monitor and improve performance against agreed quality and safety metrics

Detailed job description and main responsibilities

• Lead on clinical governance, audit, risk management, and quality improvement initiatives.
• Investigate incidents, complaints, and concerns, ensuring lessons learned are embedded into practice. ·

Monitor and improve performance against agreed quality and safety metrics.

Financial Management ·

Manage delegated budgets and workforce expenditure responsibly. · Monitor temporary staffing usage and contribute to workforce planning to support sustainable staffing models.

• Ensure efficient use of resources while maintaining patient safety and quality standards.

Service Development

• Support the implementation of strategic developments within Acute Medicine.
• Contribute to service redesign, workforce transformation, and improvement programs.
• Lead and support innovation that improves patient outcomes, staff experience, and operational performance.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If you’re comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our ‘Croeso Candidate’ booklet below for more information.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable