Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
8 listedRequirements the employer expects applicants to meet.
- Skills
Excellent interpersonal and customer care skills
- Skills
Computer literate, with experience of using a keyboard
- Skills
Knowledge of NHS service provision including the pathway of care
- Skills
Knowledge of healthcare administrative systems and processes
- Skills
Understanding of medical terminology
- Education
Good general education with GCSE or equivalent in English at grade C or above
- Experience
Experience of using a full range of IT/patient administration systems
- Experience
Experience of patient administration work in a healthcare setting
Desirable
3 listedAdditional qualities the employer would prefer.
- Education
ECDL
- Education
NVQ level 2 in Business Administration or Customer Care or equivalent
- Experience
Experience of face-to-face customer contact
Job overview
The opportunity has arisen for a Ward Clerk to join the Elderly Care Unit; Alexandra ward at Epsom General Hospital working full time hours.
We are looking for an enthusiastic, flexible, empathetic and self-motivated individual to work within our team. Previous experience of working in a similar role would be an advantage, though not essential.
You will need to have excellent communication, administrative and organisational skills, with the ability to liaise with employees at all levels. Knowledge of Microsoft Office, Word and Excel is essential.
You will also have the skills to handle all contacts confidently with compassion, patience and professionalism. You will be working as part of the team which will involve developing knowledge of the processes used to ensure that clients' needs are met.
The role will suit someone who enjoys working in a busy ward where they would be able to work as a part of a team, as well as under their own initiative. This is an important role which helps run an efficient service but is also an extremely rewarding one.
We will offer the successful candidate a supportive team, with regular supervision meetings, opportunities for continued professional development and a friendly working environment.
Main duties of the job
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Ward Clerk with Epsom and St Helier University Hospitals NHS Trust in Epsom, England. It is listed as a Band 3 Ward clerk role. The advertised salary is £30,630 - £32,346 Pa incl HCAS Outer pro rata. The contract type is Fixed term: 12 months (Ward Clerk - Alex ward). The application deadline is 16 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (02 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.