Job overview
We are looking for a Ward Clerk to join our Maternity wards working a combination of short shifts throughout a 24 hour service. Shifts could be on Rothschild and/or Labour ward. The successful candidate will be welcoming the mothers on admission and supporting midwives, doctors and maternity support workers with their administration and discharge paperwork.
Main duties of the job
The post holders would need to provide a courteous, efficient and professional ward clerk service, making a valuable contribution to support patient care from the time of admission, transfer or discharge. The successful candidates would be the first contact point for all ward visitors and members of the multi-professional team so good interpersonal skills are essential.
We are looking for well-organized, enthusiastic individuals to work within our dynamic team, helping us to ensure our FORWARD behaviours are met and that care is delivered to the highest standard.
You will need to be able to work flexibly and apply a methodical approach to a varying workload in what can be a fast paced, pressurized environment. You should be self-motivated, have excellent communication/interpersonal skills and have the ability to work on your own as well as part of a busy team where the work can be deadline driven.
Previous NHS clerical experience is desirable and administrative and keyboard skills would be an advantage. The successful candidate will need an excellent telephone manner and must be able to deal efficiently with members of the public and all disciplines of hospital staff.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Experience
Essential
- Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising as necessary.
- Recent experience of working within a customer care environment
- Experience of high demand, team based environment
Desirable
- Knowledge of NHS Trust or general experience within the National Health Service
Skills, Abilities & Knowledge
Essential
- Patient confidentiality and Data Protection Act.
- Demonstrate ability to be methodical
- Pay attention to detail
- Good communication skills both verbally and written to enable liaison with multi-disciplinary team
- Demonstrate ability to organise own workload
- Prioritise and take initiative where necessary.
- Ability to work under pressure and to tight deadlines whilst retaining accuracy and attention to detail.
- Work as part of a team
Desirable
- Knowledge of Medway would be advantageous
- Knowledge of Word and Excel
Education, Qualification & Training
Essential
- English Language GCSE grade C or above or equivalent.
- IT/Computer skills to RSA I or equivalent with recent work experience in this field.
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Applying for this NHS job
This advert is for Ward Clerk with Buckinghamshire Healthcare NHS Trust in Stoke Mandeville Hospital. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum pro rata. The contract type is Permanent: 7.5 hour shift, Monday to Sunday, including nights and weekends.. The application deadline is 03 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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