Ward Clerk

Job overview

We are looking for a friendly, enthusiastic and reliable individual to join our well established team on Critical Care.

Excellent communication and organisational skills are an essential part of the role along with previous telephone and computer skills. A polite and courteous manner towards patients and relatives will also be required for the role, together with your ability to work under pressure as part of a team on a busy department with a high number of admissions and discharges.

Previous experience as a ward clerk would be desirable however full training can be provided.

The successful candidate must be able to prioritise their workload on a busy department, work flexibly and be ready to adapt to changing priorities at short notice.

If you share our passion for care and feel motivated to work in a demanding but also richly rewarding environment, we would love to hear from you.

Main duties of the job

• To ensure that all notes are retrieved and prepared for patient’s admitted and discharged from the department.
• To ensure that all correspondence is filed within patients case notes in a timely manner and that case notes are maintained and updated.
• To ensure the timely admission of patients onto Careflow and Medicus.
• To ensure that medical notes are taken to Coding to ensure that all patients’ episodes are coded.
• Retrieve case notes and record their movement using the electronic folder tracking system (Filefast).
• Make and receive phone calls to and from various stakeholders (internal and external to the Trust).
• Order stationary and admin supplies in a timely manner.

Detailed job description and main responsibilities

Please see the attached documentation for full details of job description and main responsibilities of the role.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.