Ward Clerk

Job overview

We are seeking to recruit a Full/part-time ward clerk (s) to join our existing team within Medicine & Emergency Care.

The successful post holder will be based at either Wansbeck or North Tyneside Elderly Assessment Units and will provide day to day admin support to the Units and other acute frailty services. Shift working is required between the hours of 08:00 - 17:00, 5 days per week Mon-Friday.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• The successful candidate will provide admin support, including maintaining good IT skills & recording of patient admissions, transfers and discharges on PAS & Nervecentre.
• To undertake reception duties for multi disciplinary teams including answering the telephone and relaying messages to clinical staff.
• To undertake general office administration duties including filing, using Mediviewer to retrieve medical notes and information, scanning & handling post.
• Excellent communication skills and awareness of confidentiality.
• Booking patient transport.
• Booking clinic appointments for elective referrals.

Detailed job description and main responsibilities

• To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.
• To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
• To input data regarding all admissions, transfers and discharges onto Patient Administration System.
• To provide an efficient administration and clerical service to ward staff, visitors and patients.
• To support elective bookings into acute pathways and telephone clinics

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.