
Job overview
We are looking for an enthusiastic Ward Clerk to join our busy and friendly team at Westhaven Community Hospital.
You will have strong organisational skills and the ability to work on your own initiative as well as working well as part of a wider team. You will be the primary point of contact for patients and staff for any administrative tasks relating to the ward.
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.
Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them
.
Main duties of the job
To provide administrative and clerical support, while contributing to ensure an effective and efficient service.
To act as a first point of contact, on the telephone or face to face, for patients, visitors and other healthcare professionals.
The post will require the utilisation of good clerical, organisational, communication and interpersonal skills.
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
Detailed job description and main responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Knowledge and Skills
Essential
- GCSE Level 4 (c) English language or equivalent
- Good standard of keyboard skills and knowledge of Microsoft office. Proficient in Microsoft word.
- Well-developed skills in communicating effectively with patients, carers and health care professionals within and outside of the NHS
- Strong organisation skills with the ability to balance competing priority's in a busy environment.
Desirable
- Knowledge of working with spreadsheets, e.g Excel
- ECDL or other IT qualifications
Information Technology
Essential
- Demonstratable experience of using Microsoft office.
Desirable
- Experience of using Systemone and patient administration system (PAS)
Job specific experience
Essential
- Recent previous experience within a comparable role. At least 1 years experience in a NHS setting.
Desirable
- Experience with working within a clinical team.
- Knowledge of NHS organisations and protocols.
Personal qulities and attributes
Essential
- Good time management skills and the ability to work to tight deadlines.
- Good organisational skills and ability to organise own workload.
- Ability to maintain sustained concentration.
- Ability to represent the Trust professionally at all times, demonstrating a clear understanding of confidentiality and information governance requirements.
- Ability to work on own initiative whilst being a team player.
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Applying for this NHS job
This advert is for Ward Clerk Westhaven Hospital with Dorset Healthcare University NHS Foundation Trust in St Ann's Hospital. It is listed as a Band 2 Ward clerk role. The advertised salary is £13,478 per annum. The contract type is Permanent. The application deadline is 21 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (04 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.
