Job overview
We are seeking a position of a ward clerk covering a 7 days service on The Stroke Unit. You need to be flexible and reliable to provide an efficient and effective reception service to patients, visitors and the wider multi-disciplinary team.
A flexible approach to a working shift pattern is required, this does not include night shifts. You will need excellent interpersonal and communication skills who can work well under pressure, using initiative & common sense.
Main duties of the job
The Stroke Unit is a busy, yet friendly place to work. The unit has 30 beds, which includes to Hyper Acute bays. The ward has a high volume of admissions and discharges, and prides itself on being a welcome and friendly environment for both our staff and patients. From September 2026, patients from Somerset will be admitted for the first 72 hours of their stroke and then repatriating to Somerset to continue their stroke recovery pathway.
You will be responsible for taking phone calls, liaising with the nursing team and booking transport for the patients, if required. You will also be required to maintain the electronic systems including PAS, Patient tracker and Electronic Discharge summaries ( EDS)
Experience of working in a busy environment is desirable but not essential. However, the ability to be a team player and have the desire to support the team in providing an excellent service for our patients, their families, & carers, most definitely is!
Detailed job description and main responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Experience & Knowledge
Essential
- Pervious experience within a clerical environment in a Health care setting
Skills, Abilities and Knowledge
Essential
- Clerical experience within the last 3 years
- Experience of working with computer systems
- Evidence of ability to communicate with all levels of staff and members of the general public
- Evidence of ability to work on own initiative but also part of a team
- Evidence of ability to respond to quickly changing priorities and organising and prioritising own workload to meet deadlines.
- Evidence of ability to share knowledge and skills with new members of the team and provide support on a daily basis
- An understanding of the meaning of confidentiality and the requirement for this to be maintained.
Desirable
- Knowledge of PAS system, booked admissions or other database system
Education, Qualifications & Training
Essential
- Educated to GCSE Level or equivalent
Desirable
- Level 3 NVQ in Administration or equivalent
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Applying for this NHS job
This advert is for Ward Clerk - Stroke Unit with Dorset County Hospital NHS Foundation Trust in Dorset County Hospital. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 Per Annum. The contract type is Permanent. The application deadline is 30 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (14 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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