Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
10 listedRequirements the employer expects applicants to meet.
- Skills
Ability to communicate effectively both verbally and in writing.
- Skills
Good numerical skills
- Skills
Experience in dealing with matters of a confidential nature.
- Skills
Ability to manage multiple tasks efficiently and maintain accurate records.
- Knowledge
Basic working knowledge of Microsoft Word and Excel.
- Knowledge
Willingness to undertake appropriate training.
- Knowledge
An understanding of the requirements of the role.
- Experience
Experience of using Microsoft Office Applications
- Qualifications
NVQ Level 3 Business/Admin or demonstratable experience.
- Qualifications
Knowledge of secretarial or administrative procedures and systems, such as answering queries, progress chasing, task-related problem solving, acquired through experience.
Desirable
5 listedAdditional qualities the employer would prefer.
- Skills
Strong verbal and written communication skills to interact effectively with patients and healthcare staff.
- Knowledge
Competence in using healthcare software and electronic medical records systems.
- Experience
Qualification in word processing/IT skills.
- Experience
Customer Care Experience
- Qualifications
NVQ Level 2 in Customer Care
Job overview
The Midland Centre for Spinal Injuries is looking for an enthusiastic and motivated individual to join our team. We currently have a Ward Clerk vacancy which is a permanent post for 25 hours per week.
The MCSI Ward Clerk provides a comprehensive front-line administrative and reception service for a 46-bed specialist spinal injuries ward, supporting patients throughout their lifelong care journey. The role is central to ensuring smooth ward operations, coordinating patient pathways, and maintaining continuity of care for patients who frequently return to the unit.
The role requires excellent communication, organisational, and administrative skills, with the ability to manage complex information while providing compassionate support to patients and their families.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
Key responsibilities include:
- Providing a welcoming reception service for patients, relatives, and visitors.
- Attending the daily multidisciplinary team (MDT) meeting to support patient flow and communication.
- Managing admissions using the National Spinal Cord Injury Database and requesting external imaging via SECTRA.
- Handling sensitive and confidential information with patients and families following life-changing spinal injuries.
- Coordinating Progress and Goal Planning meetings with patients and relatives.
- Obtaining quotes for specialist spinal injury equipment purchases and rentals.
- Arranging patient transport with Ambulance Trusts across the West Midlands and North Wales.
- Monitoring shared ward email inboxes and ensuring timely communication and administrative support for the multidisciplinary team.
Detailed job description and main responsibilities
Please see attached job description and person specification for a more detailed description.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Ward Clerk - Midland Centre for Spinal Injuries with The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust in Oswestry, England. It is listed as a Band 3 Ward clerk role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 09 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (26 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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