Ward Clerk & Housekeeper (Dual role) - Respiratory Support Unit

Job overview

An exciting opportunity has become available on the Respiratory Support Unit. This is a dual role and will incorporate the jobs of Housekeeper and Ward clerk (50% each) at the Royal Liverpool University Hospital.

The Ward is a 10 bed Respiratory unit providing level 2 ventilatory support. This will require the successful candidate to be extremely organised, committed and hardworking. It is essential that candidates have excellent IT skills and to be able to speak confidently to patients when dealing with their enquiries, either face to face or over the phone. The successful candidate will also be responsible using trust patient IT systems including pens/dashboard and IPM and ensuring patient discharge letters are sent and filed they have follow-up appointments for their next treatment arranged if required. Ensuring specialist stock and equipment is maintained and ordered. reporting maintenance requests and other specific tasks to meet individual patient needs as determined by ward manager. Monitoring quality standards and work closely with contractors and support services.

Enhanced organisational skills are required to ensure confidentiality is maintained and case notes, letters and documentation are kept securely. The ideal candidate much be approachable, committed and kind and wish to actively participate in what is a friendly and hardworking team as well as directly with the public.

Main duties of the job

The main roles are answering the phone, good basic computer skills, ensuring patients appointments have been booked, filing and organising on the clinical area.

Ensuring stock is ordered and equipment maintained. Identifying any problems with cleanliness, ensuring all surfaces are cleaned appropriately.

Knowledge of CoSHH.

Detailed job description and main responsibilities

Please refer to detailed job description attached

The role of the ward clerk is to answer phone and deal with patient enquires. file notes, ensure documentation is correct ordering documentation required for the ward.

Ensuring the digital boards are correct with consultant information. Using the IPM system making sure patient has been arrived for their appointment and new appointments given, sending out appointment letters .

The Housekeeper will work as an integral part of the ward teams. He/she will be responsible for the co-ordination of all patient facilities services in the ward areas and ensure a clean, safe and comfortable environment. The main elements of the role are ensuring the delivery of cleaning, catering, and minor maintenance, together with other specified tasks to meet individual patient needs as determined by the ward sister/charge nurse. The postholder will be required to work closely with contractors and support service departments. He/she will monitor quality standards, report deficiencies and take appropriate action.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.