Ward Clerk - Allen Ward

Job overview

Do you have demonstratable admin experience?

Are you seeking a role where you can make a difference?

We are recruiting a full time Ward Clerk to provide administrative support for our multi-disciplinary team on Allen Ward, Warneford Hospital.

Allen Ward is a 18 bedded female acute working age mental health ward, located in Headington, Warneford Hospital. We care for women between the ages of 18 - 65 with acute and chronic mental illness, along with social and physical health challenges.

You'll be managing correspondence, maintaining records, coordinating meetings, and be the first point of contact for internal and external queries. Your excellent organisational and communication skills will be essential in managing office systems, handling patient information confidentially, and ensuring all documentation is up to date. You will also be involved in ordering supplies, arranging transport, and assisting with staffing coordination.

We recognise that team members are our greatest asset and will ensure you feel supported and encouraged to fulfil your potential. We offer excellent learning and development opportunities for career progression.

We are looking for a motivated team player with strong IT skills, attention to detail, and the ability to prioritise tasks in a busy environment. If you have a passion for supporting healthcare services and thrive in a fast-paced setting, we would love to hear from you!

Main duties of the job

• Forwarding referrals prepared by clinicians to internal and external teams taking into consideration confidentiality and sensitive data management. Liaising with external providers/health care teams to ensure correct processes are in place in line.
• Answering the telephone, taking messages and helping with enquiries
• Taking minutes, typing and distribution for staff/patient meetings as required.
• Provide flexible cover for other members of the administration team when required.
• Responsible for office and clinical equipment’s maintenance; report to IT department or clinical device maintenance company for any maintenance, fault and repairs as required.
• Requesting and sending patients’ notes and discharge summaries as required.

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.