Waiting List Officer

Job details

• Job reference: 254731
• Salary: Band 3 (£29,103 - £31,409)
• Job closing date: 18/08/2026
• Job Type: Administrative Services
• Location: Lauriston Building
• Employment type: Permanent
• Hours Per Week: 36
• Job posted date: 28/07/2026
• Employer (NHS Board): NHS Lothian
• Department: Health Records

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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The remit of this post is to support the Health Records Management Team with the management of waiting lists ensuring achievement of National and local targets set by the Scottish Government, be responsible for the safe and timely booking of patients, which includes arranging Pre-Admission clinics.

Work as part of a waiting list booking team to provide an efficient booking service for patients, from referral to treatment. This includes managing referrals, booking appointments and diagnostics, validation of waiting lists and housekeeping waiting lists to ensure all information is up to date and accurate.

For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions, please contact Donna Binnie on 0131 536 3684 or at Donna.binnie@nhs.scot

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.