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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
6 listedRequirements the employer expects applicants to meet.
- Skills
Communication skills Excellent data entry/ keyboard skills Experience of using computer packages such as Excel and Word
- Skills
Organised and methodical Attention to detail Excellent telephone manner
- Experience
Sufficient administrative and clerical experience
- Qualification
Minimum 5 GCSE (to include English and Mathematics) or equivalent qualifications/or appropriate previous experience
- Special Knowledge
Understanding of NHS waiting times targets and pathways Understanding of UHB Policies Awareness of GDPR/Data Protection Act
- Personal qualities
Able to liaise with members of the public/other organisations and General Practitioners. Capable of dealing with sensitive and confidential documents and situations
Desirable
Not listed in the available specification.
Job overview
A vacancy has arisen for an enthusiastic person to join our busy Radiology Department across University Hospital Wales. The Waiting List Appointment Coordinator role within Radiology Department involves the participation in all duties relevant for the day to day operations within the radiology waiting list/appointments office(s) and assisting the department with regards to all waiting list management issues. The Radiology Department is extremely busy with daily deadlines to meet.
We are looking for someone who is self motivated and who demonstrates outstanding attention to detail. Proven computer knowledge, organisational skills and the ability to cope well under pressure are all a requirement for the post.
As you will be the first point of contact and will be required to liaise with the patient and a wide range of colleagues, clinicians and nursing staff, excellent customer service skills are paramount to this role, as well as having good written and verbal communication skills. You must be able to demonstrate the ability to deal with the public in a professional and approachable manner.
Main duties of the job
To participate in all duties relevant for the day to day operations within the Radiology waiting list/appointments office(s) and assist the department with regards to all waiting list management issues.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
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Applying for this NHS job
This advert is for Waiting List Booking Co-ordinator with Cardiff and Vale University Health Board in Cardiff, Wales. It is listed as a Band 3 Appointments administrator role. The advertised salary is £26,813 - £27,890 per annum. The contract type is Permanent. The application deadline is 21 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (03 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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