Job overview
The role’s primary purpose is to deliver, assess, and support high-quality education and training, ensuring learners achieve their qualifications efficiently and to national standards. The postholder teaches and assesses apprenticeship and educational programmes up to Level 5, providing feedback, guidance, and support to help learners progress and succeed. They manage learner cohorts to achieve targets for retention, achievement, and timely completion, while maintaining accurate records and compliance with awarding and regulatory requirements.
They develop and deliver clinical and non-clinical training, conduct training needs analyses, and design flexible, innovative learning solutions including simulation-based education. The role contributes to quality assurance by ensuring programmes meet professional and governance standards, supporting audits, and continuous improvement processes.
Maintaining clinical competence through operational practice, the postholder supports workforce development and may assist in recruitment assessments. They research and develop learning resources, promote lifelong learning, and act as course lead or tutor where required. Collaboration with Education and Development Leads, higher education partners, and stakeholders is essential to ensure alignment with organisational strategy and educational best practice.
Main duties of the job
The role provides high-quality educational and clinical advice, guidance, and support to students and staff, ensuring effective, evidence-based learning across the organisation. Working with higher education partners, the postholder develops and delivers programmes that meet Trust and professional standards. They maintain clinical competence through regular operational shifts, ensuring teaching and assessment remain current and relevant. Responsibilities include delivering and assessing learning, compiling reports, evaluating performance, and maintaining accurate records in line with awarding body and Trust policies.
Please see job description for more details.
Detailed job description and main responsibilities
Please see the attached Job description for the full list of duties and responsibilities for this role
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Experience
Essential
- • Evidence of a proactive approach to own CPD and development of professional practice • 12 months recent post qualification experience in a health and/or social care setting.
Desirable
- Experience of leading, education programmes
Working conditions
Essential
- Physical Skills and Effort • Post holder must be able to meet the mobility requirements of the posts. • Frequent use of computer and keyboard skills required, using VDUs more or less continually on most days. • Frequent periods of standing or sitting • Frequent moderate/significant physical exertion for short/medium and prolonged periods of time to move equipment to different locations and perform all duties. • Frequent and prolonged moving and handling and high levels of exertion both physically and mentally • Able to perform a full range of front line clinical duties
- Mental and Emotional Skills and Effort • Regular requirement for moving unpredictably between individual complex tasks. • Experience of prolonged concentration on detailed work • Ability to deliver emotive/difficult information and feedback
Special requirements
Essential
- Must be able to perform a full range of operational duties and work patient facing
KEY SKILLS, KNOWLEDGE
Essential
- • An understanding of national qualification Frameworks and standards
- • Experience of clinical simulation delivery.
- • Significant proven experience and ability to design, develop and deliver innovative education and development training to an individual or group.
Desirable
- An understanding of the key issues facing the NHS and ambulance services
- Knowledge and understanding of developments in the regulation of non-medical staff Knowledge of HEI frameworks and national apprenticeship standards
Planning and Organisational Skills
Essential
- • Experience of planning education which impact across the organisation managing conflicting needs of different services or individuals. • Ability to balance priorities and progress multiple complex tasks under pressure whilst working largely independently on their completion, formulating and adjusting plans as required.
Communication and Relationship skills
Essential
- • Effective communicator • Effective engagement and influence skills • Strong research skills with the ability to convert/complex information into succinct messages • Good interpersonal skills with excellent ability to converse fluently, logically and confidently with a wide range of people, internally and externally to the organisation, mainly in oral and written format
- • Requirement for empathy and tact in providing information and advice to others where there may be some difficulty in understanding and negotiation on the way forward due to balancing the needs of different stakeholders. • Excellent presentation skills with the ability to write clear concise reports, letters, minutes and documents using a good standard of English and Microsoft. • Experience of relationship management with external partners and generating income opportunities.
- • Effective facilitator, able to produce and present information in accordance with Trust policy, using attention to detail • Able to demonstrate a sound understanding of diversity issues and a commitment to promote equality within the organisation and externally to the public and patients, • Excellent organisational skills, is able to identify priorities and work effectively whilst under pressure and manage multiple programmes/students
- • Excellent organisational skills, is able to identify priorities and work effectively whilst under pressure and manage multiple programmes/students
- • Able to demonstrate a commitment to achieving professional standards and quality care
- • Self-motivated – able to work on own initiative
Education,Qualifications and Training
Essential
- Educated to level 5 or equivalent relevant experience in a clinical or healthcare/social care setting • PGCE/Cert Ed/relevant teaching qualification (level 5)
- • Evidence or recent significant CPD • Prepared to achieve development accredited by Higher Education as specified by the Trust within 12 months of starting post in order to be able to teach on higher education programmes/Trust programmes and achieve “Trainer Status” for multiple programmes (including CRT and moving and handling, safeguarding) • CAVA assessing qualification (or working towards)
- • Experience of delivering learning & education • Accredited mentor qualification • Safeguarding adults and children level 3 • Educated to ASP level or equivalent clinical experience (or willing to undertake ASP education within 12 months of commencing in post)
- • CAVA assessing qualification (or working towards)
- • Experience of delivering learning & education
- • Safeguarding adults and children level 3
Desirable
- Knowledge and understanding of the urgent care clinical education agenda
- • Knowledge and understanding of equality and diversity issues in relation to learning and development
FINANCIAL AND PHYSICAL RESOURCES SKILLS
Essential
- • Experience of collating and compiling information for audit and governance structures. (Such as OFSTED/awarding bodies)
- • Experience of using computer software such as Microsoft to regularly create reports and display data
PERSONAL ATTRIBUTES AND OTHER REQUIREMENTS
Essential
- • Highly motivated, professional and enthusiastic individual.
- • Driven to succeed in a challenging and evolving environment.
- • Able to demonstrate a commitment to achieving professional standards and quality care
- • Role model for openness and inclusion, demonstrating sensitivity to the needs of others
• Self-motivated – able to work on own initiative
Essential
- • Experience of implementing and adhering to the policy and procedures for own work area.
- • Experience of continual review of education delivery development to develop better ways of working and proposing changes which impact on the whole education
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Applying for this NHS job
This advert is for Training Officer with North East Ambulance Service NHS Foundation Trust in North East Ambulance Service. It is listed as a Band 5 Administrative and IT role. The advertised salary is £32,073 - £39,043 per annum plus unsociable hours (section 2). The contract type is Permanent. The application deadline is 27 Aug 2026.
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