Job overview
We are looking for an enthusiastic individual to join our team to undertake the role of the Therapies Hub Co-ordinator, based within the Therapies Hub at Newtown Hospital.
The post holder will require excellent communication skills, liaising with patients and clinicians over multiple channels e.g. telephone, email.
The post holder will work positively and flexibly to support the needs of the service, be motivated, ready for the next challenge and enjoy working as part of a very busy team.
Main duties of the job
The post holder will provide administrative support within the Therapies Hub, managing waiting lists, booking and sending out appointments for clinics, marking patients as attending / non-attending, chasing results and undertake audio typing for specialist clinics. The post holder will also provide a range of clerical duties as directed, provide support and cross cover within the department. Knowledge of WPAS is desirable and previous audio/touch typing experience is essential.
We would particularly welcome applications from Welsh speakers; but even if you don’t speak any Welsh, or want to develop your skills, don’t worry: the health board will support you with training.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
Welsh language skills are desirable
Person specification
Other
Essential
- Continuing further development and a commitment to education / training
- Enthusiastic, motivated, and willing to be flexible
- Ability to work in a team
Values
Essential
- Demonstrate PTHB Values
Experience
Essential
- Computer literate demonstrated by a working knowledge of computer skills, and Microsoft Office, with the ability to master new applications
- Experienced in touch typing
- Experience in audio typing
Aptitudes and Abilities
Essential
- Articulate with well-developed interpersonal skills
- Able to maintain confidentiality
- Ability to work both autonomously and as part of a team
- Excellent IT skills
- Ability to understand complex situations and information
- Knowledge of range of secretarial procedures
- Knowledge of software programmes
- Ability to work to deadlines within minimal supervision
- Effective interpersonal and communication skills
- Ability to prioritise and time manage own workload
Desirable
- Some ability to speak, read and/or write Welsh, or an eagerness to learn.
Qualifications and/or Knowledge
Essential
- Educated to at least GCSE level, NVQ3 or equivalent
- RSA 3 or equivalent
- Audio typing
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Applying for this NHS job
This advert is for Therapies Hub Co-ordinator with Powys Teaching Health Board in Newtown Hospital. It is listed as a Band 3 Administrative and IT role. The advertised salary is £26,813 - £27,890 per annum pro rata. The contract type is Permanent. The application deadline is 31 Aug 2026.
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