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Job overview
We are looking for a dynamic and motivated team player to take up the position of scheduler.
The post holder will join the centralised scheduling service that is responsible for booking patients in for their pre-assessment appointments and surgery at the Royal London Hospital. We have a large well-staffed centralised scheduling department responsible for booking all surgery in the three operating theatre suites at the Royal London Hospital site.
You will also work closely with speciality managers and clinicians to monitor performance and develop new approaches to meet the challenging scheduling needs that the Royal London Hospital poses over the coming years.
The Royal London Hospital is largest of six hospitals that make up Barts Health, the largest NHS Trust in the UK. The hospital is home to an internationally renowned medical school and one of the biggest children’s hospitals in the UK. The hospital is also home to the London Air Ambulance providing world leading trauma and emergency care which brings its own unique challenges to scheduling.
We are located in the heart of east London, and with everything this area has to offer you are sure to find the local environment both stimulating and inspiring. Our local population has significant health needs and we are committed to changing lives, which is our trust mission statement. The range and breadth of experience to be gained from working in this environment is unrivalled across the capital and the country.
Main duties of the job
The Band 4 Elective Scheduler plays a vital role in delivering a high‑quality, patient‑centred service within The Royal London Hospital. This role supports the smooth and timely coordination of elective care by organising appointments, admissions, and pre‑operative requirements in line with RTT standards and Trust access policies. Acting as a key liaison between patients, clinical teams, and administrative services, the scheduler ensures clear communication and efficient workflow throughout the elective pathway. With responsibility for accurate data entry and maintaining up‑to‑date waiting list information on systems such as Cerner Millennium, the post‑holder helps safeguard performance, safety, and utilisation of clinical capacity. By proactively addressing scheduling challenges and providing compassionate support to patients, the Band 4 Scheduler contributes meaningfully to an organised, responsive, and patient‑focused elective service.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Knowledge
Essential
- Competent use of the following Windows, Microsoft Office, including Word, Outlook, and Excel.
- Maintain IG guidelines and procedures.
- Flexible approach to the planning and co-ordination of patient pathways to maximize use of theatre sessions
Desirable
- Understanding of elective care pathways, pre operative processes, or theatre utilisation.
- Awareness of the NHS Constitution and NHS value
- Knowledge of data quality standards within healthcare or similar high governance environments.
- Familiarity with national waiting time standards beyond RTT (e.g., cancer pathways, diagnostics)
Experience
Essential
- Experience in a scheduling, booking, coordination, or customer facing role inside or outside the NHS, ideally experience with Cerner.
- Experience working in a fast paced environment where accuracy and time management are essential.
- Experience supporting vulnerable people, families, or service users.
- Previous involvement in service improvement, pathway redesign, or administrative audits.
- Experience working across multiple teams or supporting different specialities.
Desirable
- Capable of escalating issues to operational teams where necessary
- The capability to communicate with all levels of clinicians to ensure a collaborative working relationship
Qualifications
Essential
- Evidence of ongoing personal development (e.g., information management, administration)
- Willingness to undertake further training and development
Desirable
- 5 GCSE’s Minimum A-C including English and Maths or equivalent qualification.
- Training in RTT, medical terminology, or patient pathway management.
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Applying for this NHS job
This advert is for Theatre Scheduler with Barts Health NHS Trust in Royal London Hospital. It is listed as a Band 4 Administrative and IT role. The advertised salary is £34,186 - £37,389 per annum inc. The contract type is Permanent. The application deadline is 02 Sep 2026.
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