Job overview
Temporary Staffing Coordinator (Band 2)
People Services | Croydon Health Services NHS Trust
Join our friendly and ambitious Temporary Staffing Team and help shape the future of workforce delivery at Croydon Health Services.
As we transition from NHS Professionals to a fully managed in-house Staff Bank, we are looking for a motivated and customer-focused individual to support the recruitment, onboarding, deployment and engagement of temporary workers across the Trust.
Main duties of the job
What you'll do
- Coordinate temporary staffing requests and shift bookings.
- Support recruitment, onboarding and compliance checks for bank workers.
- Provide advice and support to managers and temporary workers.
- Maintain workforce information across staffing systems.
- Support the growth of the Trust's in-house Staff Bank.
- Contribute to service improvement and workforce transformation initiatives.
What we're looking for
- Administrative or customer service experience.
- Strong communication and organisational skills.
- Excellent attention to detail.
- Good IT skills, including Microsoft Office.
- A team player with a positive, flexible and customer-focused approach.
Why join us?
- Be part of a major workforce transformation programme.
- Develop skills in workforce planning, recruitment and temporary staffing.
- Work within a supportive and inclusive team.
- Access opportunities for career development within People Services.
Help us build a modern, innovative and sustainable Staff Bank service that supports safe staffing and excellent patient care.
Detailed job description and main responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role.
Person specification
Partnership Working and Communication
Essential
- Demonstrates excellent communication skills and the ability to build effective working relationships with a wide range of stakeholders, providing advice, guidance and support across organisational boundaries.
Customer-Focused Temporary Staffing Administration
Essential
- Demonstrates experience of delivering a high-quality administrative and customer service function in a busy environment, managing competing priorities and responding effectively to managers, workers and stakeholders.
Workforce Systems, Data Accuracy and Digital Competence
Essential
- Demonstrates confidence using digital systems and maintaining accurate records, with the ability to produce, interpret and use workforce information to support operational decision-making and service performance.
Continuous Improvement, Change and Workforce Transformation
Essential
- Demonstrates an ability to identify service improvements, adapt to change and contribute positively to workforce transformation initiatives, supporting the development of efficient, customer-focused services.
WhatsApp job alerts
Get instant WhatsApp alerts for Band 2 Administrative and IT roles in Croydon
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Temporary Staffing Coordinator with Croydon Health Services NHS Trust in Croydon University Hospital. It is listed as a Band 2 Administrative and IT role. The advertised salary is £30,142 per annum inc HCAS. The contract type is Fixed term: 12 months (FTC). The application deadline is 25 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (12 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.