Team Secretary/Administrator (Mental Health & Learning Disabilities)

Job overview

The Community Mental Health Team based at Gorwelion, Aberystwyth, is seeking an organised, proactive, and compassionate Team Secretary to support the delivery of high-quality mental health services across the locality.

As a key member of the team, you will contribute to a responsive, patient-centred service by providing efficient administrative and clerical support to clinicians and multidisciplinary colleagues. You will play an important role in ensuring the smooth day-to-day operation of the service, managing correspondence, arranging appointments and meetings, maintaining accurate records, and supporting effective communication between staff, service users, carers, and partner organisations.

This is an excellent opportunity for an individual with strong organisational skills, attention to detail, and a commitment to delivering high standards of administrative support within a busy healthcare environment.

Main duties of the job

In this Team Secretary role, you will be responsible for managing clinical correspondence, maintaining accurate patient records, arranging appointments and meetings, and supporting the coordination of diagnostic pathways. You will act as a first point of contact for patients, families, and partner services, ensuring that all enquiries are handled sensitively, professionally, and in line with confidentiality requirements.

This is an excellent opportunity for someone with strong communication and organisational skills who is committed to supporting mental health services. You will play an essential role in helping the team deliver timely assessments and compassionate care to our local community.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Applications will be shortlisted based on 'Qualifications and Knowledge,' 'Experience' and 'Other' criteria will be assessed at interview stages.

Interviews will be held on 22.09.2026

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable