Team Administrator

Job overview

An exciting opportunity has arisen for a new team administrator role to join the existing team in CWP Adult Eating Disorders Service; 0.4, 15 hours per week over 2 days WTE Team Administrator in Stockport, based at Hall Lodge Eating Disorders Service.

The successful candidate will provide a high quality supportive role to clients living with an Eating Disorder.

In Stockport Eating Disorders Service we consider our admin team key to the ability of our clinicians to support our patients. They are a valued part of our structure. You will receive monthly high quality supervision to support people in their role and career aspirations. We try very hard to understand the difficulties and pressures working for an admin team within a complex clinical area like eating disorders. We also offer a monthly business meeting as an arena to discuss with our team anything that will improve our service .

Within the team you will be working alongside an experienced administrator who will support you in your role and a group of friendly clinicians who have lots of experience working with this group of patients.

The successful candidate will bring an organised and compassionate approach to their working life.

The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this.

Main duties of the job

The role will also involve administrative duties such as electronic filing and updating electronic patient records, monitoring the service email inbox, responding to emails, sending out and receiving letters, taking meeting minutes, dictation, organising appointments and utilising excel spreadsheets, using the printer/scanner. Please see the job description for greater detail on this. The main attributes we will be looking for in a candidate will be an ability to be welcoming to service users, and to handle often distressed and distressing conversations with service users and families. We are looking for someone who is organised and trustworthy who is able to underpin the work of our clinicians. Gathering information from phone calls or emails and passing it on in a reliable prompt way. A person who can be trusted to work as the link between clinician and patient through letters and phone calls. Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role

If you have any questions about this role please get in touch and we will be delighted to help and we look forward to discussing your application.

Detailed job description and main responsibilities

Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trust’s Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust’s Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.