Team Administrator - Aylesbury CMHT

Job overview

Are you looking for an opportunity to work in an innovative and developing service? Are you an organised and proactive administrator with excellent communication and interpersonal skills?

Do you enjoy using your initiative and flexibility to support your team to deliver high-quality services?

We're seeking a Team Admin to join our wider admin team supporting the North Bucks Older Adult Community Mental Health Team. You'll play a vital role in improving access to dedicated mental health support in local community settings across Buckinghamshire.

You will be managing enquires, via email and telephone, from service users and professionals. You will also be responsible for general administration duties for clinical staff, minute taking, data recording and collection.

The CMHT is based at the Whiteleaf Centre in Aylesbury. This is a modern purpose built resource centre for people with mental illness, offering both inpatient, community and outpatient facilities.

If you have any questions about the team or queries please don't hesitate to contact the team on the details at the bottom of this advert.

Main duties of the job

• Handle general enquiries into the CMHT.
• Respond to email and telephone enquiries, using a high level of initiative.
• Working in a confidential, respectful and sensitive manner.
• Organising meetings (including minute taking), co-ordinating the diaries of team members and providing administrative support as required
• Provide administrative support to the team ensuring that there are effective administrative systems and procedures in operation.

Detailed job description and main responsibilities

Some of your responsibilities will be:

• To provide an efficient and effective comprehensive administrative support to the Administrative & Performance Manager/team/service
• To provide secretarial support to members of the team utilising a high level of IT skills to produce quality documentation to support the work of the team using the appropriate Microsoft software and adopting the Trust’s corporate standards and style
• To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in an appropriate manner.

Please see the attached Job Description for more information.

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.