Job details
- Job reference: 251771
- Salary: Band 6 (£43,231 - £52,679)
- Job closing date: 03/07/2026
- Job Type: Ambulance Services
- Location: ACC East
- Employment type: Permanent
- Hours Per Week: 36
- Job posted date: 19/06/2026
- Employer (NHS Board): Scottish Ambulance Service
- Department: ICT Service Delivery
SCOTTISH AMBULANCE SERVICE
ICT DEPARTMENT
ICT Systems Support Team Leader
South Queensferry
We are seeking an experienced ICT Support Team Leader to join our organization. In this role, you will:
- Manage the local ICT Systems Support Team, overseeing their daily operations and performance.
- Serve as the primary liaison between the ICT Team and the Systems Support Manager/ICT Service Desk.
- Coordinate and allocate work assignments for your team members.
To ensure efficient and effective delivery of IT support services in the East of Scotland the post holder is required to have an in-depth specialist knowledge of the following ICT Systems combined with practical experience of the following:
- Windows 10&11 OS, Windows 2022,2025 Server, Windows 2016 SQL Server, Office 365 and Windows IIS.
- Windows 2019, 2022, 2025 Server Roles & Features
- SQL Server Console Management
- Windows Remote Desktop Services
- Azure AAD / Intune / Exchange
- VMware and Azure experience
- PowerShell Scripting experience
- Active Directory & Group Policy Management
- Hardware and Software support
- Installation and configuration of commercial and bespoke software applications
- Helpdesk Ticketing systems
- Excellent People Management Skills
The post holder should also have excellent communication, team building and time management skills as well as experience in creating a supportive working atmosphere where everyone feels valued and respected. The successful candidate will be expected to actively lead, motivate, and contribute to the ICT Team and ensure the continued provision of an excellent level of service to SAS.
The role involves participating in a 24/7 on call rota.
The role will involve some travel throughout Scotland and possible overnight stays.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
Please note that SAS is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
WhatsApp job alerts
Get instant WhatsApp alerts for Band 6 Manager and Corporate roles in Edinburgh
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for System Support Team Leader with Scottish Ambulance Service in Edinburgh, East of Scotland, Scotland. It is listed as a Band 6 Manager and corporate role. The advertised salary is £43,231 - £52,679. The contract type is Permanent. The application deadline is 03 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (19 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.