
Search for more NHS jobs in Coventry
Job requirements
Essential
5 listedRequirements the employer expects applicants to meet.
- Skills
Good organisational skills. • Sound decision making skills. • Able to present information to others. • Excellent level of verbal and written communication. • Able to use judgement and initiative to provide information and support. • Able to apply tact and sensitivity to establish trust and confidence. • Empathetic approach to dealing with and resolving enquiries. • Able to analyse problems and initiate appropriate solutions effectively • Able to manage difficult and distressing situations effectively. • Able to compose correspondence and reports
- Knowledge
Thorough working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. • Good understanding of general office working procedures.
- Experience
Experience of working in a busy administrative environment. • Experience in a customer facing role. • Experience of NHS systems used to schedule appointments.
- Qualifications
ECDL or equivalent. • NVQ3 in Business Administration or Customer Care or equivalent. • Key Skills level 2 in Literacy or equivalent.
- Commitment to Trust Values and Behaviours
Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) • Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Desirable
1 listedAdditional qualities the employer would prefer.
- Knowledge
Awareness of current issues within the NHS.
Job overview
To provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the specialism
Please be advised that sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
- Provide an administrative and secretarial service to the clinical team.
- Act as the first point of contact for dealing with enquiries and take appropriate action as necessary liaising with others as appropriate. Be responsible for providing and receiving complex and sensitive information.
- Support with the management of clinics for the Colorectal Consultants and registrars, including the booking, rescheduling and cancelling of appointment
- Support with the Colorectal TWW Service – i.e finding rooms/building clinics.
Detailed job description and main responsibilities
- Managing dictation, ensuring clinical correspondence is quality checked and sent out in a timely manner
- Implementing and maintaining both manual and electronic filing systems and databases as required by the department, ensuring all documents are accurately and appropriately archived.
- Process referrals to the department including generating waiting lists, booking and coordinating of appointment or procedures and coding of activity.
- Ensuring all clinical events are ‘cashed up’ in an appropriate time scale with appropriate outcomes (e.g. discharge or follow up appointments made).
- Undertaking filing, photocopying, and scanning as necessary, ensuring all documents are accurately and appropriately archived.
- Management of post within the department.
- Booking and re-scheduling of clinic appointments where necessary.
- Managing dictation, ensuring clinical correspondence is quality checked and sent out in a timely manner
- Implementing and maintaining both manual and electronic filing systems and databases as required by the department, ensuring all documents are accurately and appropriately archived.
- Process referrals to the department including generating waiting lists, booking and coordinating of appointment or procedures and coding of activity.
- Ensuring all clinical events are ‘cashed up’ in an appropriate time scale with appropriate outcomes (e.g. discharge or follow up appointments made).
- Undertaking filing, photocopying, and scanning as necessary, ensuring all documents are accurately and appropriately archived.
- Management of post within the department.
- Booking and re-scheduling of clinic appointments where necessary.
For further details of the role please see the attached job description.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Medical Secretary roles in Coventry
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Support Secretary, Colorectal with University Hospitals Coventry and Warwickshire NHS Trust in Coventry, England. It is listed as a Band 3 Medical secretary role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 14 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (30 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.
