Support Medical Secretary - Renal Transplant

Job overview

PLEASE DO NOT APPLY IF YOU HAVE APPLIED ON VACANCY

287-RSUR-149-26

A position has arisen for an experienced, well-motivated and enthusiastic support secretary to join our Renal Transplant Department. The appointee will work within an established secretarial team who have a commitment to improve our patient experience.

The post requires an individual who is resilient and adaptable to work in a fast-paced professional environment.

You as a successful candidate will be working alongside an established team of Medical Secretaries. You will play a pivotal role in supporting the secretarial team in ensuring work is completed in a timely manner.

Extensive knowledge of medical terminology is essential, as are audio typing skills.

A key aspect of the role involves daily communication with patients, consultants, nurses and other health and care professionals and therefore the post holder must have exceptional non-verbal and verbal skills.

The available post is permanent 37.5 hours per week and working across site.

Main duties of the job

To produce accurate correspondence in a timely manner, typing from audio dictation.

*Provide day to day support to the PA/Medical Secretary team.

*Updating and inputting of patient information on to the appropriate systems and spreadsheet

*To book, reschedule and cancel appointments/clinics.

*Monitor clinic capacity

*Completing necessary actions required from correspondence and requests received.

Detailed job description and main responsibilities

• Job responsibilities: Please note for a specific detailed job description for this vacancy please see attached job description. To provide a comprehensive support to consultants and speciality teams, including nurse practitioners/clinicians. To produce accurate correspondence in a timely manner, typing from audio dictation. Quality check documentation completed in clinical administration support Support with 18-week Referral to Treatment pathways including tertiary referrals to external trusts and ensure these are accurately recorded on the Patient Administration System (PAS). Keep track of referrals to ensure patients are reviewed promptly. Check follow up appointments are arranged in conjunction with RTT) patient pathway. To book, reschedule and cancel appointments/clinics. Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly. Deal with enquiries either on the telephone or face to face from patients, consultants, junior doctors and colleagues. Ensure all correspondence relating to patient care is acted upon in a timely manner. Working across both sites.