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Job summary
Strategic Operations Manager
Full Time
Hours: 37.5 hours per weekBase: CDS Base to be agreedHybrid/Agile Working is AvailableSalary: Band 7 £49,387 - £56,515 per annum
Community Dental Services CIC is an award-winning employee-owned social enterprise that delivers high-quality, specialist community dental services across North Yorkshire, East and Central England.
We are looking for an experienced and motivated Strategic Operations Manager who identifies with our values as a Social Enterprise and is passionate about delivering high-quality services for patients and communities.
Reporting to the Strategic Operations Lead, the Strategic Operations Manager will play a key role in supporting the delivery of CDS services through effective senior operational leadership. Working closely with operational and clinical teams, the successful candidate will help ensure services are delivered safely, effectively and efficiently, in line with contractual requirements, organisational priorities and regulatory standards.
Main duties of the job
The post holder will provide leadership and support to Operations Managers, overseeing performance, workforce planning, quality, governance and service improvement across allocated services. They will chair operational forums, promote consistency and shared learning, and support the implementation of CDS strategic priorities across the organisation.
The role will also contribute to business development activity, providing operational expertise as part of bid and tender teams, helping to develop service delivery models and supporting the growth and sustainability of CDS services.
The successful candidate will be able to demonstrate significant experience of operational management within healthcare or a similarly regulated environment, with responsibility for service performance, workforce management and quality assurance.
They will have excellent communication skills, the ability to analyse and interpret performance data, and experience of leading and supporting change and service improvement initiatives.
Experience of managing services across multiple sites, working within complex stakeholder environments and contributing to business development or tender activity would be advantageous.
A degree-level qualification, or equivalent experience relevant to healthcare operations or management, is required. A full driving licence and access to a vehicle is essential as travel across CDS locations will be required.
About us
What do we offer?
27 days annual leave plus bank holidays
Access to corporate Pension Scheme
Hybrid and agile working opportunities
Funded mandatory training and support for continuing professional development
Opportunities for leadership and career development
Employee-owned organisation - become a shareholder and have a say in how our organisation is run
Opportunity to contribute to innovative service development and improvement
Annual profit-sharing bonus opportunity
24/7 access to an Employee Assistance Programme
Informal discussions are welcome, please contact Michelle Wood michelle.wood@cds-cic.co.uk 07747 638870.
Please apply online via TRAC.
Please ensure that you read the Job Description and Person Specification before applying.
Details
- Date posted: 22 July 2026
- Pay scheme: Agenda for change
- Band: Band 7
- Salary: £49,387 to £56,515 a year per annum
- Contract: Permanent
- Working pattern: Full-time
- Reference number: StrategicOps
- Job locations: CDS Base TBC, Bedford, MK44 1LZ, United Kingdom
Job responsibilities
Please see attached job description for further information on the main duties and responsibilities.
Person specification
Strategic Operations Manager
Essential
- See job description
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Applying for this NHS job
This advert is for Strategic Operations Manager with Community Dental Services CIC in Norwich, East of England, England. It is listed as a Band 7 Manager and corporate role. The advertised salary is £49,387 to £56,515 a year. The contract type is Permanent. The application deadline is 05 Aug 2026.
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