Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
11 listedRequirements the employer expects applicants to meet.
- Other Requirements
Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
- Experience and Knowledge
Confident and competent use of Microsoft Office and relevant administrative systems
- Experience and Knowledge
Experience of working within a team.
- Experience and Knowledge
Experience in administrative roles, ideally within health or public sector services.
- Experience and Knowledge
Experience managing confidential records and awareness of information governance
- Qualifications and Training
Level 2 Functional Skills in English and Maths; GCSE A* - C or 4-9
- Qualifications and Training
Care Certificate or City and Guilds 3 or NVQ3 or BTEC National Diploma or equivalent experience
- Skills and Personal Qualities
Organisational skills to include time management, record keeping, Ability to prioritise and to be able to work flexibly and autonomously to meet the needs of the service
- Skills and Personal Qualities
Good communication skills.
- Skills and Personal Qualities
Resilience and professionalism when dealing with challenging situations.
- Skills and Personal Qualities
Flexible and adaptable approach to work
Desirable
2 listedAdditional qualities the employer would prefer.
- Experience and Knowledge
Experience of SystmOne
- Skills and Personal Qualities
Commitment to continuous professional development
Job overview
We are looking for compassionate and adaptable people who can provide high-quality administrative support to the Public Health Nursing services in the community. The post holder will be required to provide a comprehensive administrative support to deliver quality patient care.
We have one full time position available, with the option to either be based at our admin hub at Sandridge Gate, St Albans or Howard Court, Welwyn. Please state your preferred location in your application.
*Proposed interview date: 22nd September 2026*
HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.
Main duties of the job
The post holder will undertake a wide range of secretarial and administrative tasks, including having personal responsibility for a number of delegated tasks.
To work unsupervised, adhering to operational procedures and established practice, referring to the Administration Supervisor for guidance when needed. Work on own initiative to prioritise administrative tasks to ensure an effective and efficient running of the team.
Detailed job description and main responsibilities
- Working as part of a team ensuring that the daily administration tasks are completed effectively and efficiently. •The post holder will be flexible in order to meet the requirements of the service •To communicate with professionals and the general public with tact and sensitivity. •Follow the Standard Operational Procedures for duties delegated to you. Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility and be confident in escalating situations promptly when needed.
- Always maintain patient privacy and dignity in the delivery of compassionate and personalised care. •Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills, written and verbal. •Uphold Trust values.
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for SPA Administrator (PHN) with Hertfordshire Community NHS Trust in Welwyn Garden City, England. It is listed as a Band 3 Administrator role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 08 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (26 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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