Soft Facilities Management Supervisor

Job overview

This post is a Fixed Term/ Secondment until 31.05.2027. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

We are seeking an enthusiastic, committed and highly motivated individual who is hardworking, forward-thinking and innovative in their approach. The successful candidate will possess excellent organisational and communication skills, with the ability to lead and support staff effectively while maintaining high standards of service delivery.

The post holder will be required to work 5 days on a 7-day rota between 3:00pm and 7:00pm. Flexibility to meet the needs of the service is essential. While applicants will not be required to work additional hours on a regular basis, the ability and willingness to provide occasional cover for annual leave, sickness absence, and periods of increased service demand would be advantageous.

This is an excellent opportunity for an individual looking to develop their supervisory experience within a busy and rewarding environment. We are looking for someone who can demonstrate a positive attitude, strong leadership skills and a commitment to continuous improvement.

Main duties of the job

Key qualities we are looking for:

• Previous supervisory experience
• Excellent communication and interpersonal skills
• A proactive and organised approach to work
• Commitment to maintaining high standards of service
• Flexibility to support operational requirements
• Ability to motivate and support team members

You will be responsible for ensuring that Domestic Services staff provide a high-quality, comprehensive cleaning and meal service across wards and departments.

The successful candidate will oversee the day-to-day operational management of the team, with a particular focus on evening service delivery. As part of this role, you will be expected to provide support and supervision to the evening domestic teams based at Tenby Cottage Hospital and Pembroke Dock Health Centre. Therefore, the ability to travel between sites in a timely manner is essential.

The ability to speak Welsh is desirable for this post; however, applications are equally welcomed from both Welsh and English speakers.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 12.10.2026

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable