Job overview
The Service Support Manager is responsible for assisting the Deputy Service Manager in the day-to-day operational management of the services, ensuring delivery of high quality patient services within the resources available.
Working under the supervision of the Deputy Service Manager, this role will have a strong operational focus providing support for day-to-day management and administration of services/specialities and deputising for the Deputy Service Manager as required.
Main duties of the job
Key responsibilities include management of the RTT target, ensuring there are robust processes in place to monitor performance and deliver timely care.
The Service Support Manager will be responsible for the investigation and administration of the complaints process and assist in the management of related national and local targets for the service lines.
Detailed job description and main responsibilities
***Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification***
NB: ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria.
Person specification
Vacancy
Essential
- NHS Band 5 experience
- PTL Validation Experience
Desirable
- Cluster 4 knowledge
- Clinic/Departmental Scheduling/Rotas
Experience
Essential
- NHS Experience
Desirable
- Cluster 4 knowledge
WhatsApp job alerts
Get instant WhatsApp alerts for Band 6 Manager and Corporate roles in Kingston Upon Thames
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Service Support Manager with Kingston Hospital NHS Foundation Trust in Kingston Upon Thames, London, England. It is listed as a Band 6 Manager and corporate role. The advertised salary is £45,953 - £54,254 Pro rata, pa, incl. HCAS. The contract type is Fixed term: 12 months (12m FTC). The application deadline is 04 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.