Job overview
The Department of Anaesthetics in Carmarthenshire is seeking a Service Support Manager to join the administration team supporting the Service.
This is a challenging role, based in Glangwili General Hospital working directly with a large medical workforce who work across two hospital locations and the post holder must be able to work autonomously with minimum levels of supervision.
The post holder will provide a comprehensive support to the Service Delivery Manager, Clinical leadership and Service Manager across day-to-day operational management, and liaising on matters regarding staffing, payroll, changes of circumstances, E-rostering, absence management. The role also provides a full administrative service to the Service Delivery Manager and Clinical Leads, including oversight of rosters, diaries, meetings, clinical incidents, collating information / documents as required.
Enquiries on the role are welcome. Please contact Diane Knight or Judith Perry for further information or for an informal chat.
[email protected]
[email protected]
Main duties of the job
The Service Support Manager in Anaesthetics will provide comprehensive administrative support to the Service Delivery and Clinical Lead teams. The role will specifically focus on:
Collaboration with leads and staff across multiple areas including electronic rosters, managing absences and emergent concerns, as well as supporting effective and efficient daily operational service function and activity.
Establish and maintain effective relationships with all members of the anaesthetic team, the wider clinicians group and Health Board colleagues.
Management of information systems supporting the service function – e.g. electronic rotas, WPAS, Microsoft platforms.
The role requires an ability to work independently and as part of a team, together with excellent communication and organisational skills to prioritise work, meet deadlines and work under pressure.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh, whilst not essential, is desirable for this post.
Interviews will be held on 22/07/2026.
Person specification
Arall
Essential
- Flexible approach to the needs to the service
- Ability to travel between sites in a timely manner.
Desirable
- Welsh Speaker (Level 1)
Experience
Essential
- Demonstrable experience of supporting and managing projects or operational plans and of organising and co-ordinating a range of complex plans simultaneously
Desirable
- Experience of working within NHS
Qualifications and Knowledge
Essential
- Degree or equivalent experience/ CPD
- Thorough understanding of a range of PC software e.g. Microsoft Office packages, Email and Intranet
Desirable
- Understanding of systems in use within NHS organisations including primary, community and secondary care
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Applying for this NHS job
This advert is for Service Support Manager - Anaesthetics with Hywel Dda University Health Board in Haverfordwest, West Wales, Wales. It is listed as a Band 5 Manager and corporate role. The advertised salary is £32,557 - £39,631 per annum pro rata. The contract type is Permanent. The application deadline is 12 Jul 2026.
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