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Job overview
An exciting and rewarding opportunity within the Women's Health Division for a highly motivated, enthusiastic, and dynamic individual to join our management team as a Service Manager for a fixed-term contract. This is your chance to make a significant impact in a forward-thinking and patient-focused environment. The post holder will work alongside the existing 2 Service Managers across Breast, General Gynaecology, Colposcopy, Diagnostics and Gynaecology Oncology to establish 1 WTE Breast and Projects Service Manager, 1 WTE General Gynaecology, Diagnostics and Emergency, 1 WTE Colposcopy, Familial Cancer and Gynaecology Oncology. We are looking for an individual who is committed to making a real difference in the delivery of Breast and Gynaecology Services. The successful candidate will be a proactive and approachable operational leader, with strong pathway management experience and the ability to work effectively in a pressured, performance focused environment while maintaining a clear focus on high quality, patient centred care. They will demonstrate excellent communication and interpersonal skills, working collaboratively across multidisciplinary teams and demonstrates skills, behaviours and values aligned with UCLH Trust values. If you're looking for a varied and rewarding that offers the opportunity to contribute to contribute to service development, performance recovery and continuous improvement, this could be the role for you!
Main duties of the job
The assessment process will consist of a test/stakeholder panel and interview scheduled w/c 20 July.
As Service Manager, you will be responsible for overseeing the day-to-day delivery of your service. You will ensure the highest standards of patient care while leading and supporting a well-trained, efficient, and motivated administration team. Your role will also involve fostering strong relationships with the Multidisciplinary Team (MDT) and various internal and external stakeholders, helping to ensure smooth operations and positive patient outcomes. Key responsibilities will include: * Managing service delivery and performance across outpatient and surgical pathways. * Ensuring seamless coordination between clinical and administrative teams. * Maintaining a high standard of patient care in line with hospital guidelines. * Collaborating with internal and external stakeholders to improve service quality. * Leading and supporting the development of the administrative team, ensuring efficient processes and a positive working environment.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
12 Months Fixed term role is also available.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person specification
Experience
Essential
- Previous managerial experience in a large and complex organisation preferably within the NHS
- Proven experience in service improvement and development
- Proven experience in effective management of budget and effective leadership of staff.
- A proven record of success in managing change while also developing and maintaining high standards of quality.
Skills & Abilities
Essential
- Excellent communication skills, including the ability to liaise and negotiate effectively at directorate management team level.
- Proven track record of working under pressure to strict deadlines
- Ability to prioritise effectively
- Strong negotiation and influencing skills with ability to motivate and engage individuals and teams
- Quality focussed with an innovative approach and the ability to solve complex problems
- Excellent IT skills
- Evidence of political awareness and sensitivity to the high profile of the Trust
Knowledge & Qualifications
Essential
- Degree and/or an appropriate professional qualification or equivalent
Other requirements, including:
Essential
- Demonstrate a commitment to self-development with ability to demonstrate knowledge of current thinking and policy affecting health and public sector.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development
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Applying for this NHS job
This advert is for Service Manager with University College London Hospitals NHS Foundation Trust in London, London, England. It is listed as a Band 6 Manager and corporate role. The advertised salary is £47,951 - £56,863 Per annum inclusive of HCAS. The contract type is 18 months (Secondment Cover (12 Month Fixed Term Role is also available)). The application deadline is 19 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (03 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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