Job overview
An exciting opportunity has arisen to join our operational management team within General Surgery and Gastroenterology at Colchester Hospital as a Service Manager.
This role is ideal for a dynamic individual looking to expand their knowledge and leadership experience within the NHS.
As a Service Manager you will support the day-to-day operational service delivery, supporting the General Manager to ensure delivery on current recovery trajectories as well as achieving cancer waiting times and the 18 weeks RTT target. You will play an integral role in the delivery of NHS performance and quality standards, ensuring the right care and treatment is provided to all patients.
Working with a team of dedicated healthcare professionals to deliver our service, you will be able to develop your operational and management skills in a supportive and innovative atmosphere.
This role plays a major role in the continuing development of service delivery for the benefit of our patients where care and compassion are central to everything we do.
Main duties of the job
As a Service Manager you will be part of the Clinical Delivery Group leadership team for Specialist Surgery that supports the achievement of the financial performance and operational objectives ensuring workforce, accommodation and equipment resources are optimized.
In conjunction with the General Manager, you will provide operational management support to the CDG. With the General Manager you will manage all aspects of operational delivery to agreed quality standards and within the resource and income base available, to support the Trust's development as a clinically led organisation.
You will deliver an efficient and effective administrative service by supporting the Operational Coordinator in managing the administration staff. You will support the division in achieving its financial performance and operational objectives. You will also work in partnership with colleagues across the Trust to drive the achievement of the Trust's corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and people.
Detailed job description and main responsibilities
For full details on the role and responsibilities please see the attached job description and person specification
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Knowledge
Essential
- To demonstrate an understanding of relevant legislation and targets
Desirable
- NHS IT systems
Experience
Essential
- Evidence of managing clinical services
- NHS budget management experience
- Project or Change management
- Experience of leading on projects involving multidisciplinary staff in order to improve service delivery / performance
- Experience of managing RTT and Cancer
Qualifications
Essential
- Educated to degree level of equivalent demonstrable experience
- Post graduate diploma in Management or equivalent experience
- Knowledge and skills to master's level through relevant experience or qualification
Desirable
- Health service management qualification or equivalent experience
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Applying for this NHS job
This advert is for Service Manager - General Surgery and Gastroenterology with East Suffolk and North Essex NHS Foundation Trust in Colchester Hospital. It is listed as a Band 7 Manager and corporate role. The advertised salary is £47,810 - £54,710 per annum. The contract type is Permanent. The application deadline is 26 Aug 2026.
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