Job overview
We are seeking a Service Manager to join the Cancer Performance and Improvement Team.
If you enjoy a varied role in a busy environment, have excellent interpersonal and communication skills, and thrive working as part of a strong multidisciplinary team committed to delivering the highest quality care, we would like to hear from you.
Main duties of the job
- Manage Cancer Pathway Managers, MDT Coordinators, and MDT Support/Trackers across hospital sites.
- Monitor Patient Tracking Lists (PTLs) and ensure Root Cause
- Analyses (RCAs) are completed for breaching patients.
- Support the Associate General Manager in managing cancer standards.
- Deliver cancer standards across the Trust in collaboration with the Cancer Performance Team and service providers.
- Work with clinical teams to manage and implement improvements to cancer pathways across all tumour sites.
Detailed job description and main responsibilities
Agile working may be considered after an initial 6-month period in line with the Trust’s policy.
Informal discussions are available for shortlisted candidates. Please contact: Helen Monahan - helen.monahan1@nhs.net Group Associate General Manager, Cancer Performance & Improvement
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Other
Essential
- Enthusiastic, flexible, adaptable, and able to respond constructively to change.
Skills
Essential
- Excellent organisational and time management skills.
- Strong verbal and written communication.
- Works effectively under pressure.
- Ability to work on own initiative and collaboratively in a team.
- Demonstrates Barts Health values and behaviours.
Desirable
- Knowledge of NHS systems including EPR and Somerset Cancer Registry.
Knowledge
Essential
- Knowledge of NHS cancer plan and waiting time targets.
- Awareness of issues affecting NHS acute hospitals.
- Understanding of NHS agend.
Desirable
- Knowledge of modernisation tools/techniques (e.g., LEAN).
Experience
Essential
- Operational management experience (Band 6 or above).
- Managing complex staff issues using HR policies.
- Understanding of national cancer agendas and policies.
- Computer literate and confident using IT
Desirable
- Project management experience.
- Understanding NHS complexity and anticipated changes over 3-5 years.
Qualifications
Essential
- Graduate, healthcare professional qualification, or equivalent knowledge/experience.
Desirable
- Evidence of continuing professional development.
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Applying for this NHS job
This advert is for Service Manager - Cancer Performance and Improvement with Barts Health NHS Trust in London, England. It is listed as a Band 7 Manager and corporate role. The advertised salary is £58,133 - £65,261 per annum inc. The contract type is Permanent. The application deadline is 12 Aug 2026.
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