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Job overview
This is a crucial leadership role which covers the 8 Boroughs across the North East London footprint and supports the crisis pathway in Tower Hamlets. The role includes leading the NHS 111 option 2 crisis telephone and text line and supporting the operational lead in the Home Treatment and urgent crisis response team. You will have a passion for crisis care and will make a meaningful difference to those across the population who find themselves in a mental health crisis. You will have the opportunity to be innovative and to support the staff who work across the teams to develop and make a difference.
Main duties of the job
The post holder will provide operational and strategic leadership to the service and have continuing responsibility and accountability for the development and delivery of a consistent, high-quality service, in conjunction with the Associate Director for Community Services.
The post holder will be required to provide clinical and management supervision to senior staff across the services.
The Service Lead will function as a clinical expert to the Team and to partner agencies, exercising a high degree of personal and professional autonomy, making critical judgments and decisions to meet the expectations and demands of this expert role.
Detailed job description and main responsibilities
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Professional qualification
Essential
- Holds a valid NMC registration
Senior leadership knowledge and experience
Essential
- Equivalent knowledge in community and crisis services
- Masters level qualification or equivalent level of experience
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Applying for this NHS job
This advert is for Service Lead with East London NHS Foundation Trust in Beaumont House, Mile End Hospital. It is listed as a Band 8 Manager and corporate role. The advertised salary is £75,328 - £86,114 per annum Inc HCA. The contract type is 12 months (12 months secondment or fixed term contract covering maternity leave). The application deadline is 10 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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