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Job overview
We are looking for a Senior Clinical Team Administrator to join the Secure Services Central Administration Team at either Northside House, Norwich. The team forms part of Secure Services, offering inpatient and community based care for our service user group.
The successful candidate will work with Integrated Mental Health and Justice Pathway Team (IMHJP Team) providing ongoing day-to-day administrative processes to the clinicians and also provide supervision to four Clinical Team Administrators. They will work alongside other administrators within the Secure Service and assist the team to continually refine and improve the service offered.
There will be a requirement to pass prison vetting and a standard DBS check.
Main duties of the job
The ideal post holder will be very organised, with experience in administrative settings, and ideally have knowledge of healthcare/ the NHS.
The post holder will manage the workload of the IMHJP team, including minute taking, typing up reports, arranging appointments, using Excel spreadsheets, liaising with other agencies and dealing with telephone and email enquiries and other day to day administrative processes that support the service.
The post holder will have line management responsibilities for the current IMHJP Team Clinical Administrators, and the post holder will work under the supervision of the Administration Manager.
Detailed job description and main responsibilities
Key duties include
- Booking appointments/Diary management
- Minute taking
- Typing assessment reports
- Management and delegation of administrative tasks for the team
- Data collation and analysis
- Line management supervision.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Knowledge
Essential
- Working knowledge of Microsoft packages or equivalent
- Experience of an office environment using advanced secretarial skills
Desirable
- Knowledge of NHS policy/procedures
- Knowledge of Trust electronic record system
Miscellaneous
Essential
- Able to travel independently to other NSFT/Prison sites
Qualifications
Essential
- Word Processing Diploma/Equivalent secretarial experience (advanced level)
- NVQ 2 Customer Service
- NVQ 3 Business Administration or Equivalent
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Applying for this NHS job
This advert is for Senior Clinical Team Administrator with Norfolk and Suffolk NHS Foundation Trust in Norwich, East of England, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 gross per annum pro rata. The contract type is 9 months (Fixed term contract or secondment). The application deadline is 10 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (03 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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