Job overview
The post-holder will be responsible for monitoring multiple services within the dental hospital working closely with admin and clinical teams to ensure patient treatment.
Other key responsibilities will include managing HR issues such as: recruitment, return to work meetings, completing occupational health referrals and setting SMART goals for colleagues. The post-holder will also be required to support with ongoing reception projects. The post-holder will be required to operate under their own initiative and take responsibility for daily decision making and have an innovative approach to developing services.
Main duties of the job
- Provide administration and HR support to the Performance & Operations Manager.
- Supervise members of the team where required.
- Assist in the recruitment of staff, ensuring that all staff receives a comprehensive local induction package.
- Compile reports for various HR investigations.
- Inputting, monitoring, and checking data, required for finite and ongoing projects within the teams.
- Provide and receive complex, sensitive and contentious information to support complaint responses.
- Develop SOPs for admin processes.
Detailed job description and main responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Experience
Essential
- Significant administrative experience including writing up reports
- Demonstrable experience dealing with customers/stakeholder and dealing with sensitive and confidential information
- Understanding of the Confidentiality and Data Protection Act
- Experience of managing a team of staff to achieve specified goals and allocating work to deliver results
Desirable
- Knowledge and experience working in an NHS/ healthcare related environment
Qualifications
Essential
- Educated to GCSE, grade C or above in English Language and Maths
- Excellent understanding and experience of IT packages such as Microsoft word, excel and outlook
- Evidence of continual professional development
Desirable
- Qualification in HR processes
Personal Qualities
Essential
- Calm and efficient manner
- Respectful and collaborative working attitude
- Creative and innovative mindset
- Effective team working
Skills and Abilities
Essential
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/instructions to staff and service users
- Ability to work under pressure in a busy work environment and able to multi-task
- Ability to work without supervision. Able to work on own initiative, organising and prioritising own and other’s workloads to changing and often tight deadlines
- Ability to motivate and engage others to undertake required tasks
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Applying for this NHS job
This advert is for Senior Clinic Coordinator with University Hospitals Bristol and Weston NHS Foundation Trust in Bristol, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 pa pro rata. The contract type is 12 months (Fixed term). The application deadline is 16 Aug 2026.
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