Job overview
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
An exciting opportunity has arisen for an experienced Medical secretary to join our team as the Specialist Nurse Secretary / Co-ordinator within Cardiology
**Previous applicants need not apply**
Main duties of the job
To provide comprehensive secretarial support to the medical and nursing staff. The job will involve prioritisation of work, booking outpatient appointments, answering telephone queries, typing and liaising with GP Practices. Responsibility for the Specialist Nurses as a whole covering Royal Stoke and County Hospitals. Effective management of outpatient & inpatient waiting lists, including compliance with the Patient Access Policy to ensure that waiting time standards are achieved, taking into account clinical priority. Monitoring and management of incomplete pathways.
Detailed job description and main responsibilities
You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support to our Specialist Nurses, Consultants and other clinicians within the team.
You will need to be a highly motivated, flexible and a team player with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. We are looking for an experienced secretary with high standards and an eye for detail. You must have the ability to multi-task and work in a busy, ever changing environment.
Position is a full time (37.5 hours) Monday to Friday
You will have previous Medical Secretarial experience, be able to work on your own initiative with well-developed communication and interpersonal skills.
Possession of word processing (or equivalent), audio transcription, GCSE English (Grade C or above) or equivalent is essential.
An understanding of the EPR computer system is desirable but not essential, as full training will be given.
Informal enquiries to: Kellie Smith, Operational Services Manager, Heart Centre, University Hospital of North Midlands, TEL: 01782 675081
Person specification
Essential Qualifications
Essential
- Good general education to include GCSE English or equivalent
Knowledge, Skills, Training and Experience
Essential
- Secretarial Experience
- Audio Typing
- Knowledge of patient administration and other related systems
- Knowledge of medical terminology
- Excellent communication and written skills
Desirable
- RTT pathways
- Knowledge of the hospital EPR systems
- Supervisory experience of one or more persons in the workplace environment
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Applying for this NHS job
This advert is for Secretary with University Hospitals of North Midlands NHS Trust in Stoke on Trent, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum. The contract type is 2 months (Fixed Term Until 30.09.26). The application deadline is 12 Aug 2026.
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