Job overview
Breast Test Wales is looking for a highly motivated and competent part-time Screening Pathway Administrator to join our team and play a vital part in a rewarding role.
Working within Breast Test Wales the post holder will be supporting the delivery of national screening programmes in Wales by providing essential pathway administration functions, including scheduling, processing data, extracting, and analysing information for participant screening records and handle participant communications.
You will provide comprehensive administrative support and excellent customer service within a busy, sensitive environment.
You must have previous administrative experience in a customer service environment and possess excellent communication skills. You must also demonstrate excellent organisational skills and be able to work under pressure, prioritise workloads and work to deadlines. The ability to work successfully as part of a team is essential for this role.
The post-holder will offer advice and assistance in a professional and sensitive manner to screening women and other parties and will be required to undertake reception duties at the Breast Screening Centre.
A working knowledge of Microsoft packages including Word, Outlook and Excel is required.
Hours worked will be Wednesday to Friday 09:00 to 17:00 with 30 mins unpaid lunch break
The ability to speak Welsh is essential for this post.
Main duties of the job
Deliver high-quality administrative support by accurately managing participant records and pathways in line with data protection and governance standards.
Apply knowledge and judgement to assess screening history, allocate appropriate pathways and complete required failsafe checks.
Coordinate appointments, ensuring efficient booking, rescheduling and cancellation processes.
Act as a key point of contact, providing clear guidance and handling sensitive enquiries from participants, clinicians and healthcare professionals.
Communicate screening information effectively.
Support operational service delivery, including results processing, documentation management.
Maintain compliance with national policies and contribute to audits, quality assurance and continuous service improvement.
Maintain data integrity across multiple IT systems and national databases.
Contribute to team effectiveness through collaboration, training support and proactive service development.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Please be advised that if your are invited to interview, you will be required to bring your original qualification certificates with you for verification
Applicant requirements
Welsh language skills are essential
Person specification
Skills
Essential
- Good level of interpersonal and communication skills. Excellent telephone skills. Team player.
- Ability to prioritise work and use own initiative. Ability to work under pressure and to meet deadlines ensuring high level of accuracy at all times. Good attention to detail.
- Able to speak, read and write in Welsh
Knowledge
Essential
- Good level of knowledge across a broad range of administrative functions.
Desirable
- Knowledge of Screening Programmes.
Experience
Essential
- Previous administrative experience in a customer service environment
Desirable
- Experience of working in a health service environment
Qualifications
Essential
- Minimum 5 GCSE’s or equivalent experience.
- NVQ level 3 or equivalent in Business Administration or Customer Care or willingness to work towards one
Desirable
- IT related qualification
Personal Attributes
Essential
- Ability to work well under pressure and maintain concentration whilst dealing with constant interruption. Enthusiastic. Ability to demonstrate sensitivity and composure
- Comfortable conversing in Welsh with members of the public
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Applying for this NHS job
This advert is for Screening Pathway Administrator with Public Health Wales NHS Trust in Breast Test Wales. It is listed as a Band 3 Administrative and IT role. The advertised salary is £26,813 - £27,890 per annum pro rata. The contract type is Permanent: Wednesday to Friday 09:00 to 17:00 with 30 mins unpaid lunch break. The application deadline is 02 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (19 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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