Job summary
Fixed Term/Secondment for 12 Months
- Position will be offered as a secondment if coming from an NHS organisation.
- Position will be offered as a fixed term contract if coming from an outside organisation
NHS Essex ICB currently has an exciting opportunity for an experienced administrator to join the ICB Safeguarding Team. The team leads the strategic health response to safeguarding across Southend, Essex and Thurrock, supporting the delivery of the statutory safeguarding responsibilities for children, young people and adults at risk across the Integrated Care System.
The role supports Designated and Named Safeguarding Professionals and acts as a first point of contact for internal and external safeguarding enquiries, working closely with partner agencies and health providers. The post holder will handle highly sensitive information and must demonstrate professionalism, discretion and initiative at all times.
We are looking for a capable, enthusiastic and motivated individual who will be able to provide a comprehensive, confidential, and high quality administrative service to the ICB Safeguarding Team. The role is varied and interesting, requiring the ability to multitask and to work independently at times, with the support of the wider team.
If you have strong administrative skills and are interested in working to support vulnerable children and adults this could be just the role for you.
*Face to Face Interviews will be held on 15/09/26 at Brentwood Community Hospital
Main duties of the job
- Help develop reports relating to safeguarding, drawing on data that can be used to inform decision making and strategic commissioning
- Support the coordination of meetings and events to facilitate the delivery of project plans
- Record effective minutes, actions and decisions from meetings and events
- Manage competing demands, prioritizing individual resources to effectively deliver agreed tasks or projects
- Maintain accurate reporting and records management.
- Work collaboratively, modelling inclusive, respectful and compassionate behaviours
- Support the development of high quality written and verbal briefings
- Regular use of email and phone communications to deliver administrative tasks
- Build strong, trust-based relationships across the team and ICB as needed
- Work effectively in multi-disciplinary teams to help deliver agreed projects / manage directorate
- Effective management of complex, sensitive and challenging information
Office based twice per week at Seax House, Chelmsford CM1 1QH (Headquarters)/Other office locations across Essex
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Details
- Date posted: 10 August 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year
- Contract: Fixed term
- Duration: 12 months
- Working pattern: Full-time
- Reference number: D9708-MSE544
- Job locations: Seax House, Victoria Road South, Chelmsford, Essex, CM1 1QH, United Kingdom
Job responsibilities
ROLE PURPOSE / SUMMARY
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the safeguarding team in delivering on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population-based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence-based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
- Support implementation of policy and / or service developments related to the safeguarding team
- Support team to ensure compliance with relevant ICB policies
- Completes surveys or evaluations to support project delivery
Strategy and analysis
- Helps develop reports relating to safeguarding drawing on data, that can be used to inform decision making and delivery
Planning and organisation
- Support development and delivery of project plans relating to safeguarding, helping develop effective arrangements to support governance, risk management, escalations and reporting
- Support coordination of meetings and events to support delivery of project plans
- Capturing effective minutes, actions and decisions from meetings and events
- Manage competing priorities, prioritizing own resources to effectively deliver agreed tasks or projects
- Ensure accurate reporting and records management
Communications and Partnerships
- Work collaboratively, modelling inclusive, respectful and compassionate behaviours
- Supports development of high quality written and verbal briefings
- Regular use of email and phone communications to deliver administrative tasks
- Build strong, trust-based relationships across the team and ICB as needed
- Work effectively in multi-disciplinary teams to help deliver agreed projects / manage directorate
- Effective management of complex, sensitive and challenging information
Financial and resource management
- Supports administration for the procurement of relevant services if required Financial and resource management
- Supports administration for the procurement of relevant services if required
- Supports management of invoices
Team management and capability building
- Work as an effective team member, undertaking training as required
- Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
- Work collaboratively with system partners
- Maintain a focus on quality and safety
- Supporting effective Information Asset Management for the team
Other
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Able to use software required to develop reports, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)
- The post holder will routinely encounter distressing and sensitive safeguarding information, including abuse, neglect and harm, and must be able to work professionally and resiliently in a demanding environment.
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- Team members
- Nursing and Quality Team
- All Age Continuing Care (AACC)
- Care Education Treatment Review Team (CETR)
Person specification
Experience
Essential
- Experience of working in a relevant health or social care environment (NHS or other)
- Strong organisational skills with the ability to prioritise competing demands
- Experience working in an administration / secretarial role, including provision of administrative and project support and implementing administrative systems
- Experience arranging meetings, preparing agendas and delivering effective minutes from meetings
- Experience managing complex and often confidential information
- Experience of supporting development and delivery of projects
- Knowledge of the current issues facing health, care and local government
- Use of technology to effectively plan work and evaluate effectiveness through audits
Qualifications
Essential
- Diploma level or equivalent administrative qualifications
- Evidence continued professional development
- Excellent written and verbal communication skills
- Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook and excellent keyboarding skills
People and Culture
Essential
- Acts as a positive, compassionate and inclusive team member, demonstrating commitment to promoting diversity, inclusion and equality of opportunity.
- A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise.
Strategy and Analysis
Essential
- Able to present information clearly to support decision making.
- Understand the importance of evaluation and audits to support improvement.
- Experience using proven project management tools.
Governance and Assurance
Essential
- Assist with audits, inspections, action trackers and safeguarding assurance processes to support regulatory and statutory requirements
- Maintain own mandatory training compliance as per ICB requirements
Partnership and Communities
Essential
- Able to effectively influence and challenge within areas of responsibility, escalating appropriately where necessary
- Experience working across teams and organisations in the development and delivery of projects
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to champion equality, diversity and inclusion within the ICB and the wide health system
- Demonstrates professionalism, self-awareness and emotional intelligence, with an understanding of own strengths and limitations
- Takes personal responsibility and works with a high level of integrity
- Excellent interpersonal and communication skills
- Able to work as part of a team and independently
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Applying for this NHS job
This advert is for Safeguarding Team Administrator - Band 4 with NHS Essex Integrated Care Board in Seax House, Victoria Road South, Chelmsford, Essex, CM1 1QH, United Kingdom, United Kingdom. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 to £31,157 a year. The contract type is Fixed-Term. The application deadline is 27 Aug 2026.
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