Search for more jobs in London
Job overview
The RTT and Validation Performance Manager is responsible for leading RTT performance and operational delivery across key patient administration functions, including Outpatient (OPD) bookings, Surgical Bookings, and RTT Validation teams.
The post holder ensures that patient pathways are efficiently managed from referral through to treatment, with a strong focus on data accuracy, validation, and delivery of national RTT standards.
You will help ensure safe and effective care through effective line management and teamwork, and by making sure administrative processes and information flow are efficient. Building strong working relationships across staff groups is essential, along with excellent written and verbal communication skills.
The successful candidate will have a working knowledge of Microsoft programs; experience in a clinical setting, collating and reporting data, and good problem-solving skills. The ability to lead change and bring structure to discussions and processes is central to the role. Experience with budgets, NHS activity and finance processes would be advantageous.
**Please note that this vacancy may close earlier than the stated closing date if a high volume of applications is received. **
Main duties of the job
Responsible for leading OPD, Surgical Bookings, and RTT Validation teams to deliver high-quality patient pathway management, accurate RTT reporting, and achievement of national access standards.
- Provide leadership and oversight of: Outpatient (OPD) Booking Teams Surgical / Elective Bookings Teams RTT Validation Teams Ensure all teams are aligned to RTT rules, Trust KPIs, and patient access standards. Drive consistency in booking practices, escalation processes, and pathway management across all area
- Outpatient (OPD) Booking Teams
- Surgical / Elective Bookings Teams
- RTT Validation Teams
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person specification
Experience
Essential
- Substantive management experience within a healthcare or related environment
- Experience of preparing and presenting updates on area of responsibility Experience of collating data and analysing data reports
- Team leader & induction of new staff
- Experience of managing healthcare performance KPIs, such as RTT 18 weeks
Skills/ Abilities
Essential
- Proven leadership abilities
- Ability to use own judgement and initiative and prioritise workload
- Staff and performance management skills and the ability to deal promptly and appropriately with staffing issues as they arise
- Able to behave confidently and assertively and influence a wide range of staff
- Able to analyse and assimilate complex information
- Project management and ability to deliver AF & I work on target and to tight deadlines
- Ability to problem solve and make effective decision in a high pressure environment
- Financial and budget management skills
Desirable
- Able to use modelling tools and conduct statistical analysis
- Experience of developing business cases and new business proposals
Education / Qualifications
Essential
- Degree level or demonstrable ability to work at degree level
Desirable
- Management qualification
Trust Values, Equal Opportunities & Other Requirements
Essential
- Understanding and demonstration of the Trust Values
- Commitment and adherence to equality, diversity and inclusion
- Ability to be flexible and work under pressure in line with changing situations and priorities.
- Ability to take and follow instructions.
- Ability to delegate and supervise others work.
- Ability to recognise times when help or escalation is needed and the ability to ask for support and or to hand over.
WhatsApp job alerts
Get instant WhatsApp alerts for Band 8 Manager and Corporate roles in London
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for RTT and Validation Performance Manager with Homerton Healthcare NHS Foundation Trust in London, London, England. It is listed as a Band 8 Manager and corporate role. The advertised salary is £66,274 - £73,496 p.a. incl.. The contract type is Permanent. The application deadline is 29 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.