Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
2 listedRequirements the employer expects applicants to meet.
- Experience
A good knowledge of IT
- Qualifications and Knowledge
Level 2 qualification (e.g. GCSEs, NVQ2) or equivalent demonstrable experience of administrative / office skills and knowledge
Desirable
2 listedAdditional qualities the employer would prefer.
- Experience
Office / Administrative experience
- Language Skills
Welsh Speaker (Level 1)
Job overview
Withybush General Hospital is looking for an enthusiastic and self-motivated individual to undertake the role of an Administration & Clerical Receptionist within the Same Day Emergency Care Unit (SDEC) .
The post holder staffs the Reception Desk and facilitates the smooth running of SDEC in conjunction with the SDEC multidisciplinary Team.
Main duties of the job
Duties will include registering all new SDEC patients, ensuring accurate filing/ collection and onward transmission of all patient records and taking and relaying information related to patient care, answer telephone queries in a courteous and efficient manner, referring to a Registered Nurse those telephone queries requiring patient care/ advice.
You will also inform the Nurse-in-charge of any patient presenting in distress, or who appear acutely unwell at any time, report any concerns about patients’ well being, complaints or queries regarding a patient’s condition to the relevant clinician.
The post covers 7 days a week.
Detailed job description and main responsibilities
You will find the full job description and person specification attached to the supporting documents.
The Health Board is committed to supporting its staff in fully embracing the need for bilingualism, thereby enhancing patient and service user experiences. As part of our commitment to increase the number of staff who can communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Interviews will be held on 21/09/2026
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
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Applying for this NHS job
This advert is for Receptionist/Clerical Officer with Hywel Dda University Health Board in Haverfordwest, Wales. It is listed as a Band 2 Clerical officer role. The advertised salary is £26,300 pro rata. The contract type is Permanent. The application deadline is 09 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (25 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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