Receptionist

Job summary

Valley Medical Centre is a busy and well-established GP practice based in Childwall, Liverpool, and is part of the Childwall & Wavertree Primary Care Network (PCN). We are committed to delivering high-quality, patient-centred care and are seeking a friendly, professional, and organised Receptionist to join our team.

This is a busy and rewarding role that requires excellent communication skills, a positive attitude, and the ability to remain calm and professional when working under pressure. The ideal candidate will be patient-focused, reliable, and able to work effectively as part of a supportive team whilst maintaining confidentiality at all times.

Working at Valley Medical Centre offers the opportunity to be part of a dedicated team that is passionate about delivering high-quality healthcare services to the local community. We provide a welcoming and supportive working environment with opportunities for training and development

Main duties of the job

As a Receptionist at Valley Medical Centre, you will be the first point of contact for patients and visitors, providing a welcoming, professional, and efficient service. You will be responsible for managing appointment bookings, handling telephone enquiries, processing patient requests, and undertaking a range of administrative duties to support the smooth running of the practice. The role requires excellent communication, customer service, and organisational skills, with the ability to work effectively in a busy primary care environment.

About us

At Valley Medical Centre, you will be joining a friendly, supportive, and dedicated team committed to delivering high-quality care to our patients. As part of the Childwall & Wavertree Primary Care Network (PCN), we work collaboratively with a range of healthcare professionals to provide the best possible outcomes for our local community.

We pride ourselves on fostering a positive and inclusive working environment where teamwork, mutual respect, and professionalism are at the heart of everything we do. Our reception team plays a vital role within the practice, supporting patients and colleagues alike in a busy but rewarding setting. We value a strong work ethic, excellent patient service, and a willingness to support one another to achieve shared goals.

Details

• Date posted: 13 August 2026
• Pay scheme: Other
• Salary: £24,804 a year
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Reference number: A5137-26-0000
• Job locations: Valley Medical Centre, 75 Hartsbourne Avenue, Liverpool, L25 1RY, United Kingdom

Job responsibilities

The Receptionist is the first point of contact for patients and visitors attending Valley Medical Centre. The post holder will provide a professional, courteous, and efficient reception and administrative service, ensuring patients receive a high standard of customer care at all times.

The role requires excellent communication and organisational skills, the ability to work in a fast-paced environment, and a commitment to maintaining patient confidentiality. The Receptionist will support the smooth day-to-day running of the practice by undertaking a variety of reception and administrative duties.